FT Apology
Just got this from FullTilt...very nice!
As you may be aware, we suffered a system outage at 16:15 ET on Sunday, March 4th that forced us to suspend game play on our site for several hours.
We have now completed our reconciliation process, and we have made the following adjustments to your account: If you were sitting at a
real money ring game at the time of the outage, any money you had at the table has been returned to your account.
If you were registered for, or were playing in a tournament that was voided during this period, your account has been restored in accordance with our tournament rules, which you can read at:
http://www.fulltiltpoker.com/tourRules.php.
In addition, and as our way of apologizing for the inconvenience this outage caused, we have credited your account with an extra $5. If you have any questions regarding the status of your account, please contact us at
support@fulltiltpoker.com.
Thank you for your understanding and see you online.
Sincerely,
Full Tilt Poker