You're kidding.... right?hi all,
just sent an email to full tilt support.
has anyone else had a reply or anything?
or is it just a waste of time ?
thanks
Have you tried contacting FTP about anything in the past? (just sayin' cuz.... even for something like having colluders on your table it takes quite awhile to have FTP support get back to you).was wondering if anyone had tried to contact them.
i only found out about it a few minutes ago
Have you tried contacting FTP about anything in the past?
and you know this for sure because????Im sure you wont get any reply from ftp.. Yesterday was last day of the ftp life...
i was wtong they replied youhere's the reply i got
Hi,
As you have heard, the Alderney Gaming Control Commission (AGCC) has suspended Full Tilt Poker?s license with immediate effect, subject to a formal hearing late July.
Full Tilt is in ongoing discussions with the AGCC with the aim of rectifying the situation as soon as possible, therefore re-enabling real money play on the site.
Unfortunately, until this is resolved Full Tilt Poker is unable to facilitate any play, and this includes deposits and withdrawals.
Full Tilt Poker are deeply sorry for this inconvenience and will update you as and when there is further information available.
Thanks,
Sandra
Full Tilt Poker Support
i was wtong they replied you
I was right though, the response is vague and unhelpful
I got exactly the same reply from the same "Sandra" in response to a totally different query. They must have an auto mailer set up to deflect inquiries. Even for Full Tilt's traditionally abysmal level of customer disservice, that's a new low.here's the reply i got
Hi,
As you have heard, the Alderney Gaming Control Commission (AGCC) has suspended Full Tilt Poker?s license with immediate effect, subject to a formal hearing late July.
Full Tilt is in ongoing discussions with the AGCC with the aim of rectifying the situation as soon as possible, therefore re-enabling real money play on the site.
Unfortunately, until this is resolved Full Tilt Poker is unable to facilitate any play, and this includes deposits and withdrawals.
Full Tilt Poker are deeply sorry for this inconvenience and will update you as and when there is further information available.
Thanks,
Sandra
Full Tilt Poker Support
I got exactly the same reply from the same "Sandra" in response to a totally different query. They must have an auto mailer set up to deflect inquiries. Even for Full Tilt's traditionally abysmal level of customer disservice, that's a new low.
...what, you'd prefer some lackey physically typed out a variation on exactly the same message every time somebody sends them an e-mail?
My email to them had nothing to do with what their reply supposedly discusses. I was asking them not to process a charge against my credit card for a deposit made about 30 seconds before they shut down, when all games were already paused and they knew the shutdown was coming. They processed the charge anyway, one day AFTER they had been shut down, so now they stand to get sued by me and pay a ton of money in punitive damages. Have a nice day.
Actually their e-mail response is entirely relevant.
You want a deposit reversed. Their e-mail says their deposit and withdrawl systems are shut down right now. I'd have thought that pretty comprehensively addresses your query?
PS: a better move would have been to contact the credit card provider, not the site that's doing the charging.
weeeeeee.... & how much are you planning on investing in that lawyer?Like I said, by all means lawyer up and pursue this then keep us posted on the results.
*grabs popcorn*
I know you're going to say it's irrelevant but I'll ask anyway, just how big a deposit are we talking about here?