888 glitching or having problems right now?

#1 March 14th, 2020, 1:31 AM

I was getting ready to do the hand of the day challenge when all of a sudden by bankroll went to $0 and my account page went blank.

I saw the $200 freeroll was suddenly cancelled and the number of players on SNAP tables dropped to 1 or 0.
As I was typing up an email to 888 support my bankroll was suddenly restored and a small number of people were on the SNAP tables, but still only 10 on the $0.02/$0.05 and I can't get on to the tables to do the challenge...

888 glitching or having problems right now?

http://www.imagebam.com/image/b151511337001599

#2 March 14th, 2020, 1:39 AM

Yep, I have zero in my account too. Weird. I tried to check my cashier history, but can't log in.

#3 March 14th, 2020, 1:50 AM

Hi mate.I had the same experience some minutes ago.When I saw $0 in my account I said WHAT?.I logged out because I thought there was something wrong(once again) with the server.Fortunately, I read your post and tried again and yes my money appears.I was about to send an e mail but now everything seems to be ok but as you mentioned there are just a few people playing.That said,I�ll wait a little bit more before playing.Your post has been really helpful,I thought my money had gone lol.

#4 March 14th, 2020, 1:50 AM

Originally Posted by moots

Yep, I have zero in my account too. Weird. I tried to check my cashier history, but can't log in.

Are you still showing $0? For me my bankroll was restored after 20 very nervous minutes and I quickly grabbed a screen shot just in case it happens again. I still can't get seated for any cash tables (I see the $.05 SNAP table is down to 3 players now) and I just tried to register for a random tourney and couldn't.

I see a lot of cancelled tourneys in the near future on 888.

http://www.imagebam.com/image/b989601337002099

#5 March 14th, 2020, 1:54 AM

It looks like I just got my balance back too. It was scary, I thought my account was hacked.

#6 March 14th, 2020, 2:56 AM

Yeah 888 is having glitch issues. Hopefully it will be fixed as soon as possible.

#7 March 14th, 2020, 5:28 AM

That error was due to 888 Server side which was unable to output our personal info. Now, It is good.

I had approached 888 Live chat for the issue but there was a new recruitee who made my time miserable.

#8 April 10th, 2020, 9:40 PM

Originally Posted by Brandlad

Live chat for the issue but there was a new recruitee who made my time miserable.

LOL sorry I had to laugh here. I'm sure that everyone who has contacted customer support at one time or another can relate to this. These days I evaluate them in the first few seconds.. & can usually see if it's going to go nowhere. I tell them all is okay... and then call back to get a different employee.

#9 November 24th, 2020, 3:08 AM

still haveing problems downloading the new updates...seems to be a serious problem.

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888 glitching or having problems right now?

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