problem with copying hands from HM3 to ICM

C

chakalaka

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Hi guys!

I have a problem with copying hands from HM3 to ICM. When I mark "copy" in HM3, then "paste hand history" in ICM I don't see any preflop action. For example I'm on the btn, HJ pushes and I want to check my calling range and ICM shows me that nothing happened before me... I didn't have this problem earlier. Any advice?
 
HoldemManager

HoldemManager

Official HM Representative
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Feb 27, 2014
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I am not sure what 'ICM' software you are referring to but if it is not importing our hands properly you should contact the 'ICM' software support team and report the issue to them so they can try and fix it. If that software can manually import hands then you could 'Export' the hand from the HM3 software instead of 'Copy' then import the exported file, or find the original hand history file for that table in the C:\HM3Archive folder and import that.

Regards,

Fozzy71
Customer Support
Hold'em Manager
 
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