lil help

K

kripkie22

Rising Star
Joined
May 4, 2016
Total posts
2
need help setting up my hud on hm-2 any advice
 
HoldemManager

HoldemManager

Official HM Representative
Joined
Feb 27, 2014
Total posts
543
Awards
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Follow the FAQ for your site - http://hm2faq.holdemmanager.com/questions/521/Supported+Sites+-+Minimum+PC+Specs

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/questions/2581/Feature+Logging#startmenu

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/questions/1921/How+Do+I+Send+a+Log+File+to+Holdem+Manager+Support?

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

udbrky

Customer Support
 
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