ACR Download Issue

H

HankReardan

Rising Star
Bronze Level
Joined
Oct 15, 2017
Total posts
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Hi All, New to this community and I was hoping someone can help with a download issue I am having. I bought a new laptop that is running Windows 10 and have tried to download the Americas Cardroom software application. I am able to get their installer but when I run it I get a pop up window that says ACR is already installed and asks if I would like to uninstall the older version. I click yes and nothing happens. I have looked everywhere on the computer to delete any older version or ACR programs so I could just start new but I get the same pop up every time I try to install their software. Has anyone had this issue and know what to do to fix? Thanks.
 
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ACR Rep

AmericasCardroom Rep
Silver Level
Joined
Nov 22, 2012
Total posts
5,660
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Hi All, New to this community and I was hoping someone can help with a download issue I am having. I bought a new laptop that is running Windows 10 and have tried to download the Americas Cardroom software application. I am able to get their installer but when I run it I get a pop up window that says ACR is already installed and asks if I would like to uninstall the older version. I click yes and nothing happens. I have looked everywhere on the computer to delete any older version or ACR programs so I could just start new but I get the same pop up every time I try to install their software. Has anyone had this issue and know what to do to fix? Thanks.

Hi, sent you a private message with the steps to correct this situation. If you still need help let me know.
 
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