Finally got my computer back after a week in the shop. So far behind ... Will follow through on their granting of my refunds today or tomorrow; have to fill something else out, it appears (and make sure it's not scammers). From amounts they quote now it looks like they've deducted a bit (admin fees?) from what I previously had coming; I will have to look back a few months to the original notices/correspondence and compare. Every little bit helps ...