Due to the holidays we are behind in responses. Lets hope this helps.
Lol, I'm right there with you!! It took forever just get postgresql to d/l and install properly and then to figure out how to get the hud to show up. I've had the trial a week and that's all I've had the patience to figure out.
We have a large full time support team to help users set up PokerTracker for the first time, and we provide over 3.5 hours of tutorial videos to help you get over the initial fear. Just visit our site and click Support > Contact Us to create a support ticket - nobody gets left behind!
M
Why don't their stats always show up directly below their name? It's usually close, sometimes farther away, sometimes closer to a completely different opponent...
Please read the Site Configuration Guide for the poker room you play at. Configure Preferred Seating at the site and match this information in PokerTracker 4. Once that is do you can unlock the HUD by using the PT4 Icon at the top of the table, and reposition the HUD for each player so it matches your preference. Be sure to save your positioning so it is remembered every time you open the same table type.
https://www.pokertracker.com/guides/PT4/site-configuration
Also, I have a hard time seeing their stack size and how much they bet...is there a trick, or do you just get used to that eventually?
We do not track betting sizes in-game. We do track stack sizes, but this is determined from the end of the last hand, it is not adjusted in-game. due to this fast folding games such as Zoom will not display stack size in blinds, and tournaments will have incorrect information when levels change.
If it's good forever I'll just buy it now so that annoying "trial version" red box will go away from the center if the table
14 day money back guarantee = no more trial message, and no risk.
The license is good until the next major version, which is typically from like 4.x to 5.x.
Actually the license is good for the life - you bought it, you own the license. We stop supporting each version once the end of life for that version is reached, end of life is just the end of official support - you can still use it if you wish (we don't advise this, but you can continue to use PT4 at that time). For example the End of Life for PokerTracker 3 is this coming summer - 2 years after we released PokerTracker 4.
I figured it out...you have to click the green "Poker tracker" chip at top of table then click "unlock layout" then you can move stuff around so it's closer to where you want it.
This is only part of the answer, see above for details.
Never use the .net client. Use the .com client, and PT4 will work with play money games there. HM2 will not work with play money games, however. There is no reason to ever use the .net client, even for US players.
The .net client is crippled in several ways, not the least of which is it doesn't save hand histories, which is required for any tracker to work.
This is correct. We support play money hands on the .com client, but there are no hand histories that we can import on the .net client.
change instances of free poker into a link to https://www.cardschat.com/strategy/free-online-poker-game/