Withdraw winings VPN problem

J

Jamie Mcgall

Rising Star
Bronze Level
Joined
Aug 28, 2018
Total posts
3
Chips
0
Hi,

I withdraw some winnings and ran into trouble.

I registred my account in norway which I am from and used an IP in Malta. The operation team asked me now why I have been using an IP in malta for a few months.

I talked to the support they said that malta is a restricted country to play for but I have checked everwhere and I cant find that malta is restricted on 888sport.

Can anyone here help me? Will I get my winnings?
 
PHX

PHX

Legend
Loyaler
Joined
Dec 7, 2014
Total posts
7,141
Awards
16
TT
Chips
60
I don't know the answer to your question as I have not seen a similar case, sorry.

We are lucky to have a representative here at Cardschat so what I can advise you is to speak with this 888 representative maybe they will be assist you.

This is the support thread you can post your issue in:
https://www.cardschat.com/forum/poker-rooms-10/888-poker-official-support-thread-252119/

Or if you prefer to keep matter private, you can message this person directly:
https://www.cardschat.com/members/888rep/

Best of luck

Jamie Mcgall said:
Hi,

I withdraw some winnings and ran into trouble.

I registred my account in Norway which I am from and used an IP in Malta. The operation team asked me now why I have been using an IP in malta for a few months.

I talked to the support they said that malta is a restricted country to play for but I have checked everwhere and I cant find that malta is restricted on 888sport.

Can anyone here help me? Will I get my winnings?
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