cjatud2012
¯\_(ツ)_/¯
Silver Level
I had a brief internet connection issue last week while I was in the middle of 8-tabling on pokerstars. I was knocked out of two of the tournaments, and was blinded down to almost nothing in three of the others. I bubbled in one more, but in the last two I did end up cashing which was nice.
Point is, I emailed Pokerstars about it, seeing if there were anything they could do. They decided to give me back three buy-ins for what had happened, even though my ISP caused the issue, not Pokerstars. So for that, I say go Pokerstars!
They did say in their response that they can't make a habit of doing this for me, which makes me wonder why they gave me anything back in the first place. But I can't complain at the moment! Hehe.
Point is, I emailed Pokerstars about it, seeing if there were anything they could do. They decided to give me back three buy-ins for what had happened, even though my ISP caused the issue, not Pokerstars. So for that, I say go Pokerstars!
They did say in their response that they can't make a habit of doing this for me, which makes me wonder why they gave me anything back in the first place. But I can't complain at the moment! Hehe.