I thought their usual modus operandi was to warn via e-mail, then ban if the user persists using the cheaty stuff?
Only received one email, and my account has been blocked. tbf, I've made the mistake a few times. I started using the program to practice shove/fold spots, would open stars, stars would say: prohibited program seen, I'd shut it down. It's been weeks since I did that though, so no idea why they've blocked me now.
Received an email this morning saying: prohibited, don't use, respond to confirm you have read this email etc. I responded saying I wouldn't make the mistake again, uninstalled icm trainer and tried to log onto stars, got a message saying: account has been blocked.