Pbland
Rock Star
Silver Level
Back in March I submitted a withdrawal from Carbon and several weeks later I was approved. I knew from reading other posts on CC that the withdrawal process at Carbon was ridiculously slow so I didn't have any expectations. Then last Monday I received the check. Only to get an email on Friday that stated:
Hi Paul,
I am writing to you regarding your recent check withdrawal, transaction ID # 3004255
Unfortunately we have received word from our processor that due to an issue between them and their bank, this cheque will not be honoured.
Just to be clear, DO NOT CASH THIS CHECK. If you do so, fees may be incurred.
I have returned funds + any fees applicable into your player account. I sincerely apologise for the inconvenience.
Thanks for your patience,
Merge Payments
Has anyone else experienced this? I guess I am lucky that I didn't get a chance to deposit the check so I didn't get charged any fees, but this really irks me. So now I have to go through the withdrawal process again. How can I be sure the next check I receive is "valid"? How can a poker site expect to gain players if they pull crap like this.I am writing to you regarding your recent check withdrawal, transaction ID # 3004255
Unfortunately we have received word from our processor that due to an issue between them and their bank, this cheque will not be honoured.
Just to be clear, DO NOT CASH THIS CHECK. If you do so, fees may be incurred.
I have returned funds + any fees applicable into your player account. I sincerely apologise for the inconvenience.
Thanks for your patience,
Merge Payments