C
Cfreak999
Rising Star
Bronze Level
Previously I had heard of cash out difficulties where players could not get their money out and had their accounts frozen, but since I had no problems myself....I kept playing there.......
Recently, Carbon poker froze my account. Figuring it to be a mistake, I contacted customer support. The wouldn't answer my questions for a full 24 hours. Then they said I owed X company money and were requesting a 'cash transfer' to Carbon. I said, no I don't owe them money, what are you talking about? Then they responded saying I owed Y company money with different details, still wanting a 'cash transfer'. Again I told them no, NOW they say I owe Y and Z company money (not X anymore).
Obviously, this is not a mistake, they are screwing with me. I have no idea of anyone who would be stupid enough to make a cash transfer to carbon because they owed another company money. But just in cash Carbon asks for a cash transfer, don't take it seriously.
Not only did carbon steal my deposit away, they stole my winnings. Which they will not give back to anyone who lost money to me.
Recently, Carbon poker froze my account. Figuring it to be a mistake, I contacted customer support. The wouldn't answer my questions for a full 24 hours. Then they said I owed X company money and were requesting a 'cash transfer' to Carbon. I said, no I don't owe them money, what are you talking about? Then they responded saying I owed Y company money with different details, still wanting a 'cash transfer'. Again I told them no, NOW they say I owe Y and Z company money (not X anymore).
Obviously, this is not a mistake, they are screwing with me. I have no idea of anyone who would be stupid enough to make a cash transfer to carbon because they owed another company money. But just in cash Carbon asks for a cash transfer, don't take it seriously.
Not only did carbon steal my deposit away, they stole my winnings. Which they will not give back to anyone who lost money to me.