8
888Rep
Official 888 Poker Rep
Silver Level
Have you tried a reinstall?Played a few freerolls today as a test for me to see if the site is running smoothly.
I'm still getting the 'not responding' thing happening at lease once an hour.
Poker Orifice
FoolsTilt
Platinum Level
sadly... yes
Y
Youvraj365
Rock Star
Platinum Level
for me it's worst am logged in but not able to play any poker games.
is there any problem in the site?
8
888Rep
Official 888 Poker Rep
Silver Level
Hello from 888poker,
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888poker’s XL Spring Series is back, featuring over $2,000,000 in guaranteed prizes from May 12th to May 28th.
We’ve packed the menus with even more affordable buy-in tournaments sporting extremely attractive guarantees across many events.
Don’t miss the $888 buy-in $1,000,000 GTD Mystery Bounty Main Event, with a top bounty of $100,000 up for grabs!
With Day 1s already running, there’s still plenty of time to bag your seat.
Click here for more information.
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N
Nomahoners
Rock Star
Silver Level
I’m m having issues making a withdrawal. Everytime I try to submit , it takes me to the verify id page. My drivers license that I submitted has a check mark beside it and says ‘ done ‘.
Customer service asked I submit a bank statement or utility bill but I can’t prompt the id verify to let me upload anything more.
Please advise on a solution.
Customer service asked I submit a bank statement or utility bill but I can’t prompt the id verify to let me upload anything more.
Please advise on a solution.
doubledribl
Enthusiast
Silver Level
Good day. I have to contact you again. I have two problems, firstly, all bonuses in the form of tickets and wheels were blocked for me, secondly, last Friday I won a 5.50 ticket through a mini tournament for 0.50 cents, took first place, but the ticket was not credited to me. I wrote to the online support service, also by email, but nothing changed. I'll add screenshots from the story below.
Attachments
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
N
Nomahoners
Rock Star
Silver Level
Thank you, gave that a try, twice. Both times it bounced back.
admin@888holdings.corp Delivery failure
Any other suggestions?
Shells
Moderator
Moderator
I know this is frustrating but maybe give the support a try. Hopefully, they can help you quickly.
support@888poker.com
doubledribl
Enthusiast
Silver Level
I wrote to you here because you at least somehow help in solving problems. The customer service at this address is completely incompetent; Two days have passed with no response, simple problems cannot be resolved for months. I have been playing 888 Poker for almost 10 years, but now I want to stop playing in your room because of this attitude towards the players, I am very disappointed
doubledribl
Enthusiast
Silver Level
Sorry I forgot. User name spartaq7
N
Nomahoners
Rock Star
Silver Level
I’ve emailed this address and like I says to the rep, it kicks back as failure to deliver with the admin@888holdinhs.corp address.
User name is nomahoners.
I realize they make it hard to withdraw on purpose but im being patient and jumping through the hoops. Going to Vegas at the end of the month and I need the ammo.
Shells
Moderator
Moderator
I hope you find some resolution soon and support contacts you, too!
Shells
Moderator
Moderator
In case this got lost among the other messages, Nomahomers did share their 888poker username.
Thank you for all your help!
8
888Rep
Official 888 Poker Rep
Silver Level
8
888Rep
Official 888 Poker Rep
Silver Level
Suns of Beaches
With a Balloon to the Moon
Bronze Level
Hello @888Rep
If i make a withdraw while still having to playthrough a "bonus" from a player transfer, does that transfered money that was converted into a bonus also disappear from my account like other bonuses would?
I know other bonuses disappear but in this case the software does not give me the warning ("u will loose all bonuses if u intend to withdraw") when i try to withdraw.
If i make a withdraw while still having to playthrough a "bonus" from a player transfer, does that transfered money that was converted into a bonus also disappear from my account like other bonuses would?
I know other bonuses disappear but in this case the software does not give me the warning ("u will loose all bonuses if u intend to withdraw") when i try to withdraw.
N
Nomahoners
Rock Star
Silver Level
I received an email from 888.ca
If you can take credit for getting that ball rolling then thank you very much. It’s a start, it wasn’t helpful but it’s a start. They are requesting my ID. As I’ve stated , my ID has been uploaded, I cannot upload anything else as there is no option to do so. I have a passport, I have utilitie bills etc. Anyway, thank you.
Nomahoners