ACR Misdeal?

Mortis

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Well, this is a first. I didn't even see how the hand went, because I was out of the hand and I was watching a YouTube video, but when I looked over to see the next hand, I saw this message instead, and I couldn't go back to see what happened in the last hand. How does a misdeal happen in an online game?

Btw, this pic is from the hand immediately following the misdeal hand.

Acrmisdeal 20240418
 
Mortis

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Alright, it just happened again in the same game. I was in the BB, One player went all-in for 175K (the one directly across from me) and had 2 or 3 callers before it was my turn. I was in the BB and folded. I didn't see the full outcome of the hand, but it delayed awhile after it was over. Then got this message again on the next hand and got my BB back and they shifted the button...

Acrmisdeal 20240418 02
 
luckyfish98

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Well, this is a first. I didn't even see how the hand went, because I was out of the hand and I was watching a YouTube video, but when I looked over to see the next hand, I saw this message instead, and I couldn't go back to see what happened in the last hand. How does a misdeal happen in an online game?

Btw, this pic is from the hand immediately following the misdeal hand.

View attachment 358877
It gets used to and shows that there are many flaws in the online poker game
But hope the loopholes will be ironed out, have a happy day everyone!
 
puzzlefish

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This is bizarre and yet I'd rather get something ridiculous like this than get my table randomly closed in the middle of a hand and the entire client immobilized by glitchy software on a certain other site.
 
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rachelle2291

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That is a strange one. I haven't played on ACR for awhile now because my computers are all too old and I can't play on ACR on them.
 
pentazepam

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That's a first (after playing online for over 20 years).

Makes you wonder if any "misdeals" go unnoticed.
 
I Live Poker

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I have never seen this happen on ACR Poker or elsewhere. Not sure how a misdeal is even possible in online poker?
This has happened to me a few times in some rooms, not just ACR, including the cancellation of a tournament in which I already had a lot of chips and a lot of advantage, and they only refunded the buyin amount.
 
Mortis

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This has happened to me a few times in some rooms, not just ACR, including the cancellation of a tournament in which I already had a lot of chips and a lot of advantage, and they only refunded the buyin amount.

I've seen cancelation of touneys during a tourney before and have gotten buy-ins refunded. But this is a first that I've seen a misdeal in an online tourney.
 
antonis32123

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Very strange . And unpleasant , annoying, especially for the player that would have won this hand and now he will simply not win anything at all . I had problem at ACR with disconnections (that happen at crucial important moments ) , but never misdeal .
 
Emily Trott

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Probably some bug in their program, or maybe not. There's a possibility that it is one of their security protocols to prevent hackers from controlling play of the game. If that were the case this is probably the best way they can explain why the hand is being played over.
 
neptunas888

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wow, this is really the first time I’ve seen this, I wonder what the support responded if you contacted
 
S3mper

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Probably connection issues on the server side. Especially if it happened multiple times over a short time period.
 
FastOne

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As others have mentioned before, this is the first time I see this as well. Crazy!
 
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fundiver199

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This has happened to me a few times in some rooms, not just ACR, including the cancellation of a tournament in which I already had a lot of chips and a lot of advantage, and they only refunded the buyin amount.
Cancellation of tournaments happen, when the server crash and cant be restarted within a reasonable period of time. This is a completely reasonable thing, since players cant expected to sit around and wait an unknown amount of time for play to be resumed. Sites all have a set cancellation policy, and sometimes this is to your advantage, while other times its not.

But in the long run it levels out, and its equal for everyone, so its fair. For instance ACR has also refunded me for tournaments, where I had already busted. This happen, when sites do a socalled "rollback". This however was not cancellations but just a random short glitch, where some hands were dealth but then cancalled with chips being returned to players.
Probably connection issues on the server side. Especially if it happened multiple times over a short time period.
Yes that seems like the most plausible explanation.
 
I Live Poker

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Was it a wrong deal? the distribution of cards right?
Cancellation of tournaments happen, when the server crash and cant be restarted within a reasonable period of time. This is a completely reasonable thing, since players cant expected to sit around and wait an unknown amount of time for play to be resumed. Sites all have a set cancellation policy, and sometimes this is to your advantage, while other times its not.

But in the long run it levels out, and its equal for everyone, so its fair. For instance ACR has also refunded me for tournaments, where I had already busted. This happen, when sites do a socalled "rollback". This however was not cancellations but just a random short glitch, where some hands were dealth but then cancalled with chips being returned to players.

Yes that seems like the most plausible explanation.
Yes, this happens at a very low frequency.
 
xOneCoolHandx

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I think this is all you need to know to realize that there are some major fundamental flaws with ACR. I keep hoping and trying to get my state to leglize online poker, heck, we legalized weed, why the hell not??? HA HA
 
Poker_Mike

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I have seen this on ACR before. Years ago in a cash game.

Everything seemed normal. Then the game paused or froze for a few seconds and the misdeal message came up.

I still have no idea how this can happen.

What? The server recognized it dealt the Ace of spades to two players simultaneously??? o_O

But I endorse the plausibility of sever connection issues.

And I fear Emily's explanation of cheating.
 
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fundiver199

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What? The server recognized it dealt the Ace of spades to two players simultaneously??? o_O
LOL almost certainly not that.
But I endorse the plausibility of sever connection issues.
Yes that seems more likely. Maybe the server lost connection and "forgot", which cards it had dealt, and then of course the hand can not be finished. So technically not really a misdeal but a cancellation of a hand due to temporary server issues.
And I fear Emily's explanation of cheating.
I think, the above is far more likely.
 
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fundiver199

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I got one today also, so seems to be a new "feature" of their software. Did not pay enough attention to even see, if a hand was actually cancelled :)
 
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