You got a discount code ?

Originally Posted by whowantwhat

You got a discount code ?

There are no discount codes and rarely do we offer discounts on the software (the last was several years ago) although we do have these offers to get a PokerTracker 4 code for free:

PokerTracker - Get It Free

- Rob

When is the PokerTracker 4 end of life (EOL)?

I'm deciding whether to buy PT4, but I need to know for how much time will I be able to use the program.

Originally Posted by JEN005

When is the PokerTracker 4 end of life (EOL)?

I'm deciding whether to buy PT4, but I need to know for how much time will I be able to use the program.

An end-of-life date for PokerTracker 4 hasn't been estimated but it will not end immediately if/when PokerTracker 5 is released. For example PokerTracker 3 reached its end-of-life in July 2014 this was two years after the release of PokerTracker 4.

- Rob

pokertracker have liftime buy ?

Originally Posted by otiko99

pokertracker have liftime buy ?

As I mentioned above an end-of-life date for PokerTracker 4 hasn't been determined but it will not end immediately if/when PokerTracker 5 is released. Also end-of-life doesn't mean PokerTracker 4 wouldn't be able to used beyond that date. For example PokerTracker 3 can still be used even though it reached it end-of-life in 2014 but it is not known if it still works on all poker sites since as poker sites change things PokerTracker 3 no longer gets updates for those changes. With regards to PokerTracker 5 no release date has been estimated therefore no decisions have been made yet on what upgrade discounts would be available to PokerTracker 4 owners.

- Rob

Hi, I bought a new desktop pc, how can I use my pt4 at the new device and what I Have to do to import my setups and hand histories?

Originally Posted by CadoARAJ

Hi, I bought a new desktop pc, how can I use my pt4 at the new device and what I Have to do to import my setups and hand histories?

To register PokerTracker 4 on a new computer you will need to use the same PokerTracker 4 registration code that was initially provided to you. You can access this code at anytime by signing into your PokerTracker.com account if you have one and visiting your https://www.pokertracker.com/user/mycodes.php page. If you do not have an account you can create one https://www.pokertracker.com/user/register (use the purchase email address so your code can be linked automatically). You can also transfer your existing poker data (hands, custom settings such as HUD profiles using backup & restore - see https://www.pokertracker.com/guides/PT4/tutorials/backup-and-restore.

- Rob

Originally Posted by PokerTracker

To register PokerTracker 4 on a new computer you will need to use the same PokerTracker 4 registration code that was initially provided to you. You can access this code at anytime by signing into your PokerTracker.com account if you have one and visiting your https://www.pokertracker.com/user/mycodes.php page. If you do not have an account you can create one https://www.pokertracker.com/user/register (use the purchase email address so your code can be linked automatically). You can also transfer your existing poker data (hands, custom settings such as HUD profiles using backup & restore - see https://www.pokertracker.com/guides/PT4/tutorials/backup-and-restore.

- Rob

Ty, I have the code, but I am having problem at the postgreSQL login. The default data is not working for me.

Originally Posted by CadoARAJ

Ty, I have the code, but I am having problem at the postgreSQL login. The default data is not working for me.

Is this on Windows or Mac OSX?

- Rob

Originally Posted by PokerTracker

Is this on Windows or Mac OSX?

- Rob

Windows 10

Originally Posted by CadoARAJ

Windows 10

I don't normally jump into this thread since I don't use PT4 much but I think I might be able to help with this.

Please check https://www.pokertracker.com/guides/PT4/troubleshooting/postgresql-troubleshooting#problems FAQ.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Originally Posted by CadoARAJ

Windows 10

When you installed PokerTracker 4 did it ask if it could install PostgreSQL for you? If so did you receive confirmation that the PostgreSQL install completed successfully or was there an error? Click your Windows Start button then type the following command:

services.msc

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is not listed at all then it will need to be installed and we have a guide for manually installing that https://www.pokertracker.com/guides/PT4/databases/how-to-manually-install-or-reinstall-postgresql-93-windows. If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.

- Rob

Apparently my connection are fine with other poker web sites but not PokerStars. I now will migrate to other web poker like 888 or ggpoker. Connection works great. Lost too many times funds because of connection. Frustration is at a new high.

Originally Posted by samuri

Apparently my connection are fine with other poker web sites but not PokerStars. I now will migrate to other web poker like 888 or ggpoker. Connection works great. Lost too many times funds because of connection. Frustration is at a new high.

I'd suggest contacting PokerStars directly about that and they should be able offer you some support.

- Rob

the mobile applications of this site are good or are they still in development for games

Hi Rob, Do you accept cryptocurrencies to pay for the software?

Originally Posted by carmenzu

Hi Rob, Do you accept cryptocurrencies to pay for the software?

If you wish to make a purchase using cryptocurrency then please let us know in a https://support.pokertracker.com/support/category/2 and we can provide you with payment instructions. Thank you.

- Rob

Originally Posted by PokerTracker

If you wish to make a purchase using cryptocurrency then please let us know in a https://support.pokertracker.com/support/category/2 and we can provide you with payment instructions. Thank you.

- Rob

Thank you very much, using cryptocurrency can I use the CardsChat link to make the purchase?

Originally Posted by carmenzu

Thank you very much, using cryptocurrency can I use the CardsChat link to make the purchase?

I don't know if that's possible so please also raise this question in your support ticket.

- Rob

Originally Posted by PokerTracker

I don't know if that's possible so please also raise this question in your support ticket.

- Rob

Thanks for the prompt response