HUD not appearing on 888

J

js520

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Last week I was told to update to new version of 888 so i did, seems like nothings changed but for some reason my hud is not appearing on my tables. PT4 is still collecting the hands but the hud is just not appearing on the tables. Anybody else experienced this and/or know how to fix it?
 
fletchdad

fletchdad

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I am bumping as I do use HEM1 and have the same problem. The link above did not work.
 
fletchdad

fletchdad

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RDB

RDB

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Just want to clarify. You said "yet" so does that mean you are planning on doing a fix? At some point I am assuming HEM1 users will be left w/o any more fixes, just wondering if that "some point" has arrived?

HM1 only receives critical fixes to existing features going forward. We will continue to support the HM1 parser, table scanner, and will also address any other critical bugs in HM1. This will be ongoing for an extended period of time but we have not yet established a firm date.

This issue has been documented in detail and provided to the developers to resolve. Unfortunately we are in the middle of trying to resolve some critical HM2 issues and can't give an ETA when we will be able to fix this issue in HM1. HM2 is our focus right now. Once we get our next HM2 release out the door we will start working on the HM1 issues. I can not give an ETA for our next release of HM1 since it relies on us first releasing HM2.

The previously assigned internal ticket # on this issue is HMONE-183: Pacific: no HUD on cash tables after client update

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HMONE-183 Is Resolved" in the subject line and body of the email.

Regards,

fozzy71
 
fletchdad

fletchdad

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HM1 only receives critical fixes to existing features going forward. We will continue to support the HM1 parser, table scanner, and will also address any other critical bugs in HM1. This will be ongoing for an extended period of time but we have not yet established a firm date.

This issue has been documented in detail and provided to the developers to resolve. Unfortunately we are in the middle of trying to resolve some critical HM2 issues and can't give an ETA when we will be able to fix this issue in HM1. HM2 is our focus right now. Once we get our next HM2 release out the door we will start working on the HM1 issues. I can not give an ETA for our next release of HM1 since it relies on us first releasing HM2.

The previously assigned internal ticket # on this issue is HMONE-183: Pacific: no HUD on cash tables after client update

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HMONE-183 Is Resolved" in the subject line and body of the email.

Regards,

fozzy71

Will do, Thanks Foz! I get it that HEM2 is the front burner fix.
 
K

kanselau

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has enyone figured out how to get hud to work on pt4?
hands importing but hud dont show on tables ?
 
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