Unibet Official Thread

[UnibetAndy]

my account was blocked just successfully, please give me a working email address of technical support, although I wrote 2 times but did not receive a response, my nickname is on unibet VDann
View attachment 322825

Verification

Verification

unibet-en.helpsite.cloud

Chose the option "Why was my document rejected?" and at the bottom of the answer there is a contact us button with options for live chat and email.

 

[vardann]

Verification

Verification

unibet-en.helpsite.cloud

Chose the option "Why was my document rejected?" and at the bottom of the answer there is a contact us button with options for live chat and email.

thank you, you helped me, I talked to the live chat and my account was unblocked

 

[MazzErati]

Hello, i have a some problem. After last updating room, i cant log in.
Check it pls

 

[UnibetAndy]

Hello, i have a some problem. After last updating room, i cant log in.
Check it pls

Assuming your flag is correct, it's your ISP blocking access so there is nothing we can do to resolve it. Can you log into the main unibet.com website?

I'd check your graphics card drivers are up to date just in case it's that as it can be the cause of white screen issues.

 

[MazzErati]

Assuming your flag is correct, it's your ISP blocking access so there is nothing we can do to resolve it. Can you log into the main unibet.com website?

I'd check your graphics card drivers are up to date just in case it's that as it can be the cause of white screen issues.

nope i cant to visit unibet.com, but with mobile ap i can play, and when i used my another computer i can played it.
Now i tryed update my videodriver

 

[amatola]

whats unibets policy on this?

 

[WellAA]

When Brazilians will be allowed to play at unibet?
I guess that was an legal issue of the past, since last year poker was acknowledged as sport and regulated by law number 442/1991. How to update your legal team about it?

 

[UnibetAndy]

View attachment 323837
whats unibets policy on this?

From the general terms at https://www.unibet.com/terms

"Exchanges with the others players shall not contain any illegal content, including: (i) pornography or sexually explicit content; (ii) incitation to any kind of hatred, notably based on race, ethnic group, gender, religion, or sexuality; (iii) pejorative terms about illness or disabilities; (iv) promotion, encouragement or facilitation of antisocial behaviour; (v) discrimination or encouragement to discriminate against any social group, or exploitation of vulnerable sections of society; (vi) gratuitous violence, or promotion, encouragement or facilitation of violence, terrorism or others activities that pose a threat to national security; (vii) promotion, encouragement or facilitation of illegal activities; (viii) misleading representations or defamation; (ix) promotion of tobacco, alcohol and drugs; (x) promotion of the tobacco or armaments industry; (xi) any content potentially detrimental to Unibet."

While this section refers directly to chat functionality, it also covers aliases in the poker client.Thank you for reporting it, the alias has been blacklisted.

When Brazilians will be allowed to play at unibet?
I guess that was an legal issue of the past, since last year poker was acknowledged as sport and regulated by law number 442/1991. How to update your legal team about it?

Whether poker is legal or not in brazil is unlikely to alter the businesses decision whether or not to accept new accounts unfortunately.

 

[EmptyHouse]

New Rakeback System April 1st 2023
https://www.unibetcommunity.com/forums/topic/33188-loyalty-refresh-april-1st-2023/