Statement from Betonline regarding connectivity issues

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Recently, BetOnline experienced intermittent connectivity issues. This does not meet our high standards and for that we’d like to apologize.

The service disruptions were caused by a third party flooding our servers with traffic in order to block our customers from accessing our website. It was a complex network attack which targeted more than 7,000 websites around the world.

At no time was the security or privacy of personal data, account information, passwords, financial data or funds compromised.

We are working closely with our network providers to strengthen our network. We are making significant progress and are confident that these changes will allow us to serve you better in the future.

Until all upgrades are complete, you may continue to experience disruptions to your normal service.

We will continue to update you as the situation improves. Your trust is important to us, and will continue to be our top priority.

Sincerely,

The BetOnline.ag Team
 
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PHX

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For those wondering about the connectivity issues on BOL and SB these past few weeks.

The above news statement was just released. Most should have gotten an email stating same.


Just thought I share in case someone missed it.
 
playinggameswithu

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BOL kinda sucks. The 10% rake, the low tournament guarantee compared to ACR and this just to add to it. I still play CC freerolls there
 
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What do u say bet online KINDDA sucks I recently started playing with them I've liked it so far ....how can i be in the free rolls if u don't mind me asking
 
Robochick

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Lol thanks for the tip unfortunately .I'm in USA so limited to acr and bet online. Haven't tried acr let but going to look in to it tonight
 
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The service disruptions were caused by a third party flooding our servers with traffic in order to block our customers from accessing our website. It was a complex network attack which targeted more than 7,000 websites around the world.








The BetOnline.ag Team


Just curious as to why I have not heard about the other 6,999 websites that were " attacked" ?
 
ZenGreen

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Im hoping all this has to do with my software not getting past the launching point each time. I have no problems with other sites so there should not be any problems for this site.
 
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New update from them below. Hopefully it will be sorted out in next couple of days.

Player Services Statement – Update March 14, 2018

Hi Joseph,

Our work continues and we’re making significant progress in our efforts to resolve our recent network issues.

We had some very positive test results last night and we will be spending the next 24 hours implementing a large update. During this time, there will be service outages on all devices and you will undoubtedly experience issues connecting to SportsBetting at various points throughout the day.

In our long history we are extremely proud to have provided 99.99% uptime for our customers. This is a high standard we hold ourselves to. We understand that, this week, we’ve fallen short. However, we have learned from this event and are actively using it to drive improvements in our services.

Thank you so much for your patience. We’ll keep you posted with another update when we have more news tomorrow.

Sincerely,

The SportsBetting.ag Team
 
Robmrjet

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News Source

Just curious as to why I have not heard about the other 6,999 websites that were " attacked" ?
My uneducated suspicion would be....because of where you're getting your news from, and how much effort you put into keeping up to date on "all things" online poker site suspicious.

I'm in a unique position of having the time to google and research poker news, scandals, arrests, raids sites, warnings, alerts, security, finances, yadda yadda yadda.....(it's a wonderfully extensive list,.. of otherwise useless words that are only pertinent to wondering minds that wander around wondering what the heck's going on and why don't people realize it, and why ain't no one YELLING ABOUT IT?!))

I think soon though, I'm going put myself in the unique position of not giving one hoot about any of it, investing any effort what-so-ever in it, pretending like none of it exists, and just take online poker Affiliates rating systems and reviews at face value,.....and trust fully, without hesitation or doubt, that they're giving me all I need to know to play safely and securely online, without my CASH money being in any peril what-so-ever....because those Online Poker Affiliates love me, and have MY best interest in mind......sending me to those "trusted", 4 star, highly recommended, "we have full trust", "we're point you there cuz we love you"....online poker sites, cuz we get'n paid to do it.
I think if I go that route instead of attempting to "stay on top" of what's going on in the realm I walk in.......life will be simpler.

anywhooo...
Again, to answer your question....
My uneducated suspicion would be....because of where you're getting your news from, and how much effort you put into keeping up to date on "all things" online poker site suspicious.

But...that's just a suspicion.:fight:
:pcguru:
 
TuNutz4Yu

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Betonline Connectivity Problems

I also have had problems trying to connect for months on & off . I received the same statements and still can not connect to the cashier . what ever is going on it's big and B.O.L. is not telling us. my guess is they were hacked.
 
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same here cant conncect to chasier and half the time cant connect to the site its self...I agree something is not right
 
kraemer

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One of the poker rooms I have the most issues with... Especially the browser version isnt working well for me. The installed client is a bit more stable. Hope they fix the problems soon.
 
Robmrjet

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They'll get it all worked out sooner or later...just like all the other sites that have been hit over the years with varied security issues.

There's way too much money to be made by the sites.

Folks would just spend as much time doing deep research on the things they get involved in, as they do jumping on bandwagons.....
they'd have a better understanding of how things happen, how things will continue to happen, why they happen, and that for the most part....the issues get addressed as rapidly as possible.
I'm a bit aggravated with all myself....being brand new to the poker scene only since last month. And then these poker sites all get hit.

and again,
it wasn't just BOL that got hit.
There were others you may not be aware of because you don't play on them, or your entire "news" realm on things comes strictly from here on CC. (which is a great place to learn things poker at)


There's another thread out there that got started...?..yesterday I think......by asking the question ..What's the most important thing you've learned playing?" (paraphrased)

Chase that Thread down......it's not too long yet....and read the common denominator in the replies.

Patients.


Play another site till it gets worked out.

yeah...it's frustrating.
But like Forrest Gump said...."sh%+ happens".

eat shrimp...be happy!!
 
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ZenGreen

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I re-downloaded the software. It was working fine about 2 weeks ago and now it keeps saying Im to slow to connect, check video card, check antivirus etc. I have no trouble with any other site, so I guess Im SOL not BOL
 
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yeah I'm having a lot of problems to get deposit or withdraw or even view the online site ....and all they keep telling me is there working on it ...
 
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It was working well for me lately until the last few days where i couldnt seem to get on at all.
 
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Player Services Statement – Update March 22, 2018


Great news!

We're happy to let you know that we’re back… right in time for Mr Vegas.

Thanks for sticking with us through a frustrating couple of weeks. Our team worked hard and we’re confident the main network issues have been addressed. However, it is possible that you may experience a hiccup or two as we continue our work behind the scenes.

As a token of our appreciation, we’ve just put 20 Free Spins in your account so you can try your luck in our popular Mr. Vegas game.

We’d also like to extend the opportunity to enjoy a 200% Casino Reload Bonus* on a deposit of $50 or more. Just enter code 200CASINO in the cashier when you’re ready to reload any time until Monday, April 2.

SportsBetting has been a trusted Sports, Casino and Poker provider for many years and we remain committed to providing the best betting entertainment you can get online.

Thank you for being a valued player!

Sincerely,

The SportsBetting.ag Team
 
PHX

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20 Free spins are legit I just use them, they worth $12 they are 20 spins @ $0.60. No wager requirements on winnings.

Unfortunately through 20 spins I had only 2 small wins for a grand total of $0.50.


The slot the free spins is available on is Mr. Vegas. I don't really play this one I think I only played it once before. Would have preffered if it was on favorite slot on there Greedy Goblins. But beggars can't be choosers it is free after all so no complaints.
 
PHX

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Got the 25 free spins as well on Betonline as well, sweet.
 
mtl mile end

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You clearly have a different relationship with these sites than I do. I have only received a message from SB that their wagering capabilities are back. I never noticed they were gone since I have only ever made one wager, last December.
 
mtl mile end

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Meanwhile, if you're "Freeroll Scum" like me (as 5Dimes Tony would say), you get this letter:

Player Services Statement – Update March 22, 2018


Great news Tim!

I’m pleased to let you know that we’re back.

Thank you for sticking it out with us through a frustrating couple of weeks. Our team worked hard and we’re confident the main network issues have been addressed. However, it is possible you experience a hiccup or two as we continue our work behind the scenes.

To get you back in the game, I’d like to extend the opportunity to enjoy a 200% Poker Reload Bonus* on a deposit of $50 or more. Just enter code 200POKER in the cashier when you’re ready to reload. If you don’t qualify for a bonus just yet, you have until Saturday, March 31 to take up this great offer.

BetOnline has been a trusted Sports, Casino and Poker provider for many years and we remain committed to providing the best betting entertainment you can get online.

Thanks for being a valued player!

Sincerely,

S._Francis.png


S. Francis
Director of Player Services


We apologize for any inconvenience, please give us your money. We won't screw up any more, really. If we screw up, we'll feel bad about it. Could you please give us your money?
 
Robochick

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Meanwhile, if you're "Freeroll Scum" like me (as 5Dimes Tony would say), you get this letter:


We apologize for any inconvenience, please give us your money. We won't screw up any more, really. If we screw up, we'll feel bad about it. Could you please give us your money?
I got the same letter and I have made a deposit, it was a long time ago and I am still playing without depositing years later...so I guess I am "Freeroll Scum" too, even though I also play cash games.
 
moots

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Meanwhile, if you're "Freeroll Scum" like me (as 5Dimes Tony would say), you get this letter:
....

I'm freeroll scum too :) but somehow I got the spins. I did a bit better than joeisi and won $6.50. I immediately stopped playing because I knew I'd would lose it and some of my own cash.

Will log into SportsBetting and see if I get some spins there too.

edit: Nope, no free spins on SB. It's weird I actually played some cash games on SB. So maybe it's just random who they give the spins to.
 
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