F
fundiver199
Legend
Loyaler
According to this post on another poker forum, ACR just stole 700$ from a player, who reportedly violated their TOS by deliberately delaying action in multitable tournaments AKA "stalling".
ACR Banned Me -- No warning! Stole $700 : poker (reddit.com)
I know, that a post like this might only tell part of the story, but even so I have a huge problem with a poker site prohibiting "unethical play" and then using it as an excuse to steal peoples money. First of all I think, that the worst possible sanction against "unethical play" should never be anything more than closing of peoples accounts with a full refund being made of any money sitting in the account. In this case they could tell the guy, that his slow play annoys their other customers and is against their TOS, and for this reason he is not welcome any more.
This would be ok, since a private company is allowed to refuse a customer for whatever reason, they like. But there is a huge difference between kicking someone out and stealing his money. That kind of sanction should be reserved for people, who clearly cheated for instance by colluding with other players or using illegal software like bots.
And second I do think, that this kind of TOS is pretty ridiculous. Easy technical solutions exist against everything, which ACR deem to be "unethical play":
* Bum hunting can be prevented by introducing randomized seating in cash games
* Rat Holing can be prevented by forcing people to buy in with the same amount of money, they left with
* Stalling can be limited by allocating less time to players to act preflop and/or increase the duration of hand for hand play
I think, its absolutely an obligation for poker sites to implement such simple technical solutions rather than ask players from refraining from "unethical play" and then at their own discretion use this as an excuse to steal peoples money. So until that happen, I will advice people to either not play on ACR or to only keep the absolut minimal amount of money required deposited on the site, even if this mean multible withdrawals and redeposits. Because basically with these terms and conditions, your funds are simply not safe on ACR.
Americas Cardroom
ACR Banned Me -- No warning! Stole $700 : poker (reddit.com)
I know, that a post like this might only tell part of the story, but even so I have a huge problem with a poker site prohibiting "unethical play" and then using it as an excuse to steal peoples money. First of all I think, that the worst possible sanction against "unethical play" should never be anything more than closing of peoples accounts with a full refund being made of any money sitting in the account. In this case they could tell the guy, that his slow play annoys their other customers and is against their TOS, and for this reason he is not welcome any more.
This would be ok, since a private company is allowed to refuse a customer for whatever reason, they like. But there is a huge difference between kicking someone out and stealing his money. That kind of sanction should be reserved for people, who clearly cheated for instance by colluding with other players or using illegal software like bots.
And second I do think, that this kind of TOS is pretty ridiculous. Easy technical solutions exist against everything, which ACR deem to be "unethical play":
* Bum hunting can be prevented by introducing randomized seating in cash games
* Rat Holing can be prevented by forcing people to buy in with the same amount of money, they left with
* Stalling can be limited by allocating less time to players to act preflop and/or increase the duration of hand for hand play
I think, its absolutely an obligation for poker sites to implement such simple technical solutions rather than ask players from refraining from "unethical play" and then at their own discretion use this as an excuse to steal peoples money. So until that happen, I will advice people to either not play on ACR or to only keep the absolut minimal amount of money required deposited on the site, even if this mean multible withdrawals and redeposits. Because basically with these terms and conditions, your funds are simply not safe on ACR.
Americas Cardroom