Pokerstars froze my account due to its own bug

Nikolay Nakhaev

Nikolay Nakhaev

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about 20 dollars is very funny but no tragedy
I hope they change their anger to mercy and give you back $ 40 in compensation
although this is from the realm of fantasy🙃😂🤣
 
F

fundiver199

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I don't know what the reason for my blocking, I read on the internet that they gave me standard unsubscribe and the game is over. It is possible that due to the fact that I have other rooms, they are fighting the competition by simply blocking the accounts of players who play not only in the ps room. As result, it turns out that if you want to play in the pokerstars room, you cannot play anywhere except in their room, this is already some kind of fascism. Perhaps that is why they do not disclose the reason for the blocking, but simply issue standard unsubscribe :mad: Thanks for the info, I didn't know about it.


Most people play on multible sites and especially those, who play high stakes, like professional players. Most likely you failed to comply with a request to send in documents verifying your identity and place of residence, and as a result your account was closed.
 
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Maggio_A

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I also had an issue opening the PokerStars chests, so I wrote them using the help box in the client and they emailed me within a few minutes. But they couldn't solve the issue :rolleyes:


I had the exact same bug! I couldnt opened my chest for two days :/ but now its working finally :)
 
ProfesorParata

ProfesorParata

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Pokerstars periodically issues bugs, on October 3 my account was frozen due to a bug, the pokerstars gift box did not open. I immediately wrote a letter of support, I'm still waiting for an answer... Has anyone encountered similar pokerstars errors and how long do they take to respond to requests ? :confused::confused::confused:




It is very unfortunate what happened to you. However, the worrying thing about your case is that here at CardsChat there is a group of users who insist on defending PokerStar at all costs, and they make one see one as guilty of the situation generated by the PokerStar support team.

Look at my case in this Link:

https://www.cardschat.com/forum/poker-rooms-10/pokerstar-froze-account-490182/

But the most incredible thing is that the same CardsChat users who criticize you, and make you look guilty are the same ones who are criticizing me, that is suspicious.
 
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