W
walahul
Rising Star
Bronze Level
3 weeks ago I found my poker stars account frozen (have no idea why), today I finally received an email from them:
~In line with our internal security processes, we carry out periodic business risk assessments on randomly selected accounts.
We regret to inform you that your Stars Account has not passed this recent screening process, which has resulted in its permanent closure.~
They still not telling me what have I done wrong if anything. Am I a business risk? What does that even mean?
They go on saying: TSG or any other company within the Group which provides services to the User reserves the right, in its unfettered discretion, to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User, immediately blocking the User's access to the Service or to any other service offered by The Stars Group, terminating such User's account on the Sites or on any other site operated by The Stars Group, seizing all monies held in the User's account on the Sites or on any other site operated by The Stars Group and/or taking legal action against such User."
I find this to be a rip off to say the least,even fraud....
P.S.
I registered with Poker Stars some 2 months ago, never deposited (lucky me) ,never had other account with them
~In line with our internal security processes, we carry out periodic business risk assessments on randomly selected accounts.
We regret to inform you that your Stars Account has not passed this recent screening process, which has resulted in its permanent closure.~
They still not telling me what have I done wrong if anything. Am I a business risk? What does that even mean?
They go on saying: TSG or any other company within the Group which provides services to the User reserves the right, in its unfettered discretion, to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User, immediately blocking the User's access to the Service or to any other service offered by The Stars Group, terminating such User's account on the Sites or on any other site operated by The Stars Group, seizing all monies held in the User's account on the Sites or on any other site operated by The Stars Group and/or taking legal action against such User."
I find this to be a rip off to say the least,even fraud....
P.S.
I registered with Poker Stars some 2 months ago, never deposited (lucky me) ,never had other account with them