Poker balance went missing on americas cardroom

  • Thread starter saadiaaslam7758
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saadiaaslam7758

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I logged out of my account around 8:15 and my poker balance was 200$ and when i logged in at 10:30 or 11, my poker balance was zero,The balance just vanished into thin air. The support says that the account was logged in using the same computer, but i don't have any family at my house and neither was my password shared. The support says that they don't have any authority to refund the balance. Is this site a scam? or was I hacked? and if i was hacked then they should be the one responsible. please let me know your opinions!
 
moots

moots

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You can check your transactions history to see if the money was transferred out and check your game history to see if the money was used to play cash games and or tournaments.

Everything is logged so you and support should be able to see where the money went.
 
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acemenow

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sounds fishy especially since they had an outage both last night and this morning. Would check out the ACR rep probably your best course of action good luck
 
Alex Sentsov

Alex Sentsov

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At which poker room you broke?
 
atlantafalcons0

atlantafalcons0

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You can check your transactions history to see if the money was transferred out and check your game history to see if the money was used to play cash games and or tournaments.

Everything is logged so you and support should be able to see where the money went.

Yep,

They do a good job of tracking every dollar spent so there is a history of what happened somewhere. Should be able to find out.
 
pescaofish

pescaofish

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Scary to say the least. we will keep watching your thread to see how it evolved.
Our money could fall in the same scam. :eek:
 
Poker Orifice

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Scary to say the least. we will keep watching your thread to see how it evolved.
Our money could fall in the same scam. :eek:

"Scam" <<<??? Don't you think that's jumping to conclusions?
 
mm maksik

mm maksik

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all tracked! see where your money went! You can do it yourself. If you explain the problem; the service will return the money to you, do not drive!
 
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