@SpanRmonka I was contacting them about this.Got to give it to PP they got the quickest support ever always been availaible in the chat but they are so lost tho lol :
hello
Im currently having a ticket for the
MILLIONS Online Mini Championship $33 Ticket
Vilislav
Bienvenue sur le Service client de partypoker ! Je m'appelle Vili.
can i have support in english please
Vilislav
Hello Yes, apologies.
no problem
Vilislav
That is correct, your ticket expires on 05th of June 2024 at 00:00:00 ET.
im trying to register to the tourney 388047049
but it will not let me use my ticket even if its a 33$ tourney and its a mini championshp
Vilislav
Is the ticket currently in the Active Tickets section?
Yes
Vilislav
What happens when you try to use the ticket?
when i click register it bring u to the place where u can buy either with ticket or buy in
and ticket is not clickable
i only see 2 options for this ticket for a plo tomorrow and a 6 max tuesday wich is weird cause theyre other day 1 of those tourney but i cant use them for it
my ticket is for any 33$ mini chamionship rigth?
Vilislav
Ye, that is correct. Are you not able to register from the ticket directly?
What happens when you click on "Use Now"?
if i do use now im able to register to 2 tourney only
the plo mini championship or the 6 max mini championship
and only the one monday and tuesday
no other options
i want to register to the 33$ 6 max pko mini championship
but it wont let me sadly
Vilislav
I am afraid the only options for the tournaments of that ticket are the ones it lets you to register for.
the ticket clearly say online mini championship 33$
and nothing else
thats weird no?
theyre also other day 1 for those 2 tourney
but i cant register to those neither wich make not much sens
for example i can register to the event number 8 mini 6 max tuesday
but the excact same event day 1 on other day
i cant click them
not sure if im clear lol
Vilislav
Each ticket has a specific ID which associates it with a specific tournament ID intended for the seat of that ticket.
All tournaments eligible for the ticket are displayed when you click on "Use Ticket Now".
I am afraid this cannot be changed.
ok ill explain differently one sec
tourney ID 388048803
i can register
its tuesday
exact same tournament
tourney 388048944
wich is the excact same tourney and also a day 1 but another day
i cant use the ticket
it was never like that usually when i got a ticket i can use it for any date for example i got 4 ticket for the 109 sunday party at the moment and i can register to the 4 next one without problem
Vilislav
Unfortunately, as mentioned, tournament tickets are linked to specific tournaments and can only be used for a limited tournaments with the same names.
I appreciate your understanding,
The tickets are still active and you are able to use them.
so basicly if i dont use it tomororww or day after its lost?
Vilislav
Simply select the eligible tournament form the ticket itself.
The ticket expires on 5th of June, as mentioned above.
can u tell me wich tournament im ablle to play with those plz?
tournament name and id plz
Vilislav
The tournaments are displayed once you click on the "Use Ticket Now". I am not able to see which tournaments the ticket is eligible for. This is visible for you.
is it possible to have tehnical team to check this more in depth?
pretty sure its a bug sorry
Vilislav
Sure, I can raise this with our Technical Support. A response should be available within 24 hours.
We will send you an email.
ok i will give u the 2 id of tourney im trying to register and cant one moment plz
Vilislav
Thank you,
388047049
388048944
so quesiton is why cant i register to those since they are mini championship of 33$ and one of the 2 is the same tourney i can register tuesday
thx for ur patience
Vilislav
Thank you for providing the necessary details,
I have now raised your query to our Technical Support for a review an assistance.
Once we have an update we will send you an email immediately.
ty
have a good day and thx again for ur help
Vilislav
Thank you and liekwise!
If you have any other questions in the future, please feel free to get in touch. Thanks for contacting partypoker Customer Support!
Take care!
So Basicly he said he cant check anything and cant really help but this morning i woke up to this email :
We hope this email finds you well.
We kindly inform you that your ticket has been successfully converted into Play Money and you should be able to register for a tournament without any further issues.
If you need any further help, please contact us.
Best regards,
Dein
Customer Service
They didnt bother fixing the issue they just converted it to T money wich is much better for me