L
lesson
Rock Star
Silver Level
Hello. I will tell you about my experience of playing on this site. Last week I managed to take second place in the tournament from our forum on this site. In order to verify my account, I made a deposit via bitcoin. After that, I played on the casino site and was even able to slightly increase the balance on my account. As a result, I tried to withdraw the won money and my deposit to Bitcoin. And this is where the problems began that many players who cannot speak English and who do not live in the United States and canada may face. My withdrawal was canceled and I was asked in an email message to call them on the phone about the problem. I live in Russia and I cannot speak English fluently, and this call from me to them will be very expensive in money. So I tried to figure this out by chat using a translator to solve the problem. For I explained the problem to the chat operator, and explained that I do not speak English. To which I received a condition from the chat operator, either you call us on the phone in the USA and talk to us, or you will not receive your money. I asked to somehow resolve this issue either by email or in the chat. But the condition from the site was one call to the USA. I warn players from other countries who do not speak English and cannot afford an expensive call to another country, you may not see your money without this condition.
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