I'm not playing at pokerstars, what they are making me do is ridiculous

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Infamous1020

Infamous1020

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Background: just so you guys know, I dont multi account, nor have I Ever. I havent done anything wrong here, just made a few small transfers(under 20 dollars) with some of my friends.

Hello Gregory,

Thank you for your email and for allowing us to be of assistance.

Previously we requested you to provide us some form of ID. To date we have
not received anything.

Based on reports from our database, it appears that you may have a
close relationship with several other pokerstars players.

There is not a problem at all if you do know or are related to these
users. PokerStars welcomes friends and family to play on our site.
We do, however, prefer to know when multiple members of the same
family or household are playing here.

Upon investigation, it appears that the following accounts may be
somehow related or more than just passing acquaintances:

pifmonster23
pifmonster32
agentXzero
MLBelair
TheFknHero

If you know any of the above players, please provide us with a
detailed explanation of your relation to them. Please include their
names, user ID's and their relationships to you.

Thank you for your email and for allowing us to be of assistance. As
previously mentioned in the past emails you account is suspended until
you provide us with our request. Please also note when you register with
us at PokerStars, you agreed to out Terms and Conditions.

As part of our security procedures, we ask that you send us the
following information:
_____________________________________________________________________

POKERSTARS VERIFICATION FORM
_____________________________________________________________________


1. Please complete the following information:


______________________________________________
PokerStars User ID

______________________________________________
Full Name

______________________________________________
Mailing Address

______________________________________________
Phone Number

______________________________________________
Email Address

-----------------------------------------------------------------------

2. I enclose the following information to support this application:

a) A clear photocopy of my driver's license or other photo ID
(front and back)

b) A clear photocopy of my most recent utility bill
(phone, gas, water etc.) showing my name, address and
statement date

c) A clear photocopy of the front and back of the following
card(s):

4***********1552

NB: Please fill in complete card number(s)

d) A clear photocopy of my most recent credit card
statement for each card listed above showing my name,
address, credit card number and statement date

-----------------------------------------------------------------------

3. By signing and submitting this form along with the accompanying
documentation, I am fully acknowledging and verifying the following:

a) The above details are valid and I am the owner of this
PokerStars account.

b) I have authorized all transactions processed using my
credit card(s) and/or accounts listed above initiated from
my PokerStars account.

c) I will honor all transactions made with the above
credit card(s) and/or account(s).

-----------------------------------------------------------------------


______________________________________________
Signature

______________________________________________
Date


Please scan this form and the requested documentation and send to
security@pokerstars.com or fax to:

PokerStars
Attn: Security Department
Fax: 1-800-631-9050 - Toll free for US & canada
+506-2295-6860 - All other countries

Thank you for your time and cooperation, and thank you for choosing
PokerStars.

Kind regards,

Leon
PokerStars Security Team
Thank you for your time and cooperation, and thank you for choosing
PokerStars.



Thats a lot of personal information that I dont want to send them. Im fine with just a Photo ID but they need A LOT more then that...
 
JAMILE1

JAMILE1

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Total posts
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Personally if I never had anything to hide from them I would just send it. I think that those things they are requesting really isn't asking to much, considering the situation you're in.

hope it all works out for you
 
Infamous1020

Infamous1020

Visionary
Joined
Jul 17, 2007
Total posts
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i have nothing to hide. I thought i worked it out with pokerstars, and i explained to them that all those ppl are just my friends and we'd just all play cash games and stuff together. I mean im nto a high stakes player, highest limit i play is .25/.50 and thats rare.

The problem I have with them is that they basically disregarded what I said, and am now making me send in all this stuff, plus sign that paper.
 
JAMILE1

JAMILE1

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i have nothing to hide. I thought i worked it out with pokerstars, and i explained to them that all those ppl are just my friends and we'd just all play cash games and stuff together. I mean im nto a high stakes player, highest limit i play is .25/.50 and thats rare.

The problem I have with them is that they basically disregarded what I said, and am now making me send in all this stuff, plus sign that paper.

and herein lies the problem^^^^, there must have been some questionable transfers and stuff like that for them to be suspicious.
 
Stick66

Stick66

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Nov 10, 2005
Total posts
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i have nothing to hide. I thought i worked it out with pokerstars, and i explained to them that all those ppl are just my friends and we'd just all play cash games and stuff together. I mean im nto a high stakes player, highest limit i play is .25/.50 and thats rare.

The problem I have with them is that they basically disregarded what I said, and am now making me send in all this stuff, plus sign that paper.
Maybe you should question the "friends" whose ID's PokerStars listed. It is possible that PokerStars suspects them of some misstep and thinks that you may be part of it. If one of them says they were suspended, then they may have unknowingly tainted your rep with Stars, too.

Also, I would not have a problem giving Stars any info that they are asking for except a clean credit card copy. I wouldn't send a clean copy in the mail or fax. See if they will let you blackout the number except for the last 4 or something.
 
Effexor

Effexor

Cardschat Elite
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May 13, 2006
Total posts
1,773
^^^ What Stick said ^^^

Was the transfer to you coming from one of the accounts in question?

If someone is multi accounting, colluding or whatever and is under investigation for cheating, then tries to transfer money out of their account to someone else, it's only logical that that account would be one to investigate also.
 
joos

joos

Rock Star
Joined
Mar 7, 2008
Total posts
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i had to send a copy of my licensce and i used a bank statement. took about 4 days of back and forth emails, Im back playing
 
Stefanicov

Stefanicov

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Just send em what they want or u will lose ure accounts i neasrlly did butsent them what they wanted and all other accounts were deleted and mine was kept open
 
Dorkus Malorkus

Dorkus Malorkus

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Total posts
12,422
Curse Pokerstars for trying to combat fraud!
 
Dorkus Malorkus

Dorkus Malorkus

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People usually start to exhibit withdrawal symptoms after 24 hours. :eek:
 
Munchrs

Munchrs

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lol sucks when you get caught multi accounting. mwhahaha
 
lovelylady5

lovelylady5

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PS multi-accounts

:deal: Poker Stars are on top of that. I downloaded PS while my other half was at work and when he tried to create his own account they made him contact support. They responded saying that he had to give them my username and told us that we were not to play on the same table at the same time. Which is fine cause we only have 1 pc, but they want to make sure no ones ripping anyone off but them. J/K :rofl: :embarasse I understand, though.
 
Debi

Debi

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Good for pokerstars! Send them what they are asking for. They are probably requesting the same from all of the id's listed. This will prove they are all different people. Any that don't cooperate - they should close the account.

Leaving the last 4 numbers off your credit card number won't help you at all if an experienced "fraudster" gets it - they can come up with those last 4 numbers in a matter of minutes. I wouldn't worry about it - just give them the whole number. If somebody gets it you are not responsible for the charges anyway.
 
dweezel

dweezel

Rock Star
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Sep 10, 2007
Total posts
391
looks like the famous "Five different names, one IP address " scam
With mom's visa card thrown in the mix.
If everything is legit. give them the Info they need and your back in business.
Whats the problem .
I think its great that Pokerstars takes fraud seriously and you should too.
Unless ....................................there's a problem ?????????

Where the hell is El Kabong when you need him !!!!!!
 
postalram

postalram

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Joined
Apr 17, 2008
Total posts
10
Kinda suck when you done nothing wrong and you have to go through something like that with a poker site.

But then again you can't blame a site, it is just watching out for it's member , like this forum would do for its member also.

I would like to say everyone in the world is honest, but we all know that isn't so. There is always someone out there trying to get an edge by being a cheater.

It happens in the real world all the time and we all have seen it or heard of it happen on the internet.
 
Jagsti

Jagsti

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OP, did you have an account on Absolute Poker with a screename 'Potripper' by any chance?
 
The PoolBoy

The PoolBoy

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Well looks like you can comply or not. If you do not will they confiscate funds? Maybe you should do it since you have nothing to hide. I hate it when I become "suspicious"
 
t1tpfdc

t1tpfdc

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I have to agree with Infamous ...

Not a matter of anything to hide, but I wouldn't do it anyway.
But then, I only have about $40 there ...
Another site (can't remember which) asked for the same from me when I wanted to re-open a closed account. Told them to forget it. I'm not sending a copy of my passport or driver's license to any gaming site!

Just because you're paranoid, doesn't mean you're not being followed!
 
D

DmitriGG

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Apr 19, 2008
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i think you should just play on your owne then without transferring funds between other players... and you will have no problems such as with sites
 
WEC

WEC

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Yeah, they also do IP matches and since they dont allow more than one person per account...when they see mutiple accounts frequent the same IP they will ask for ID

And all the other stuff the guys UP there said


And transfers arent usually a problem unless you are transfering with Theives.....I have thousands transfered in and out of my account because I am on a Staking Site and have never had a problem
 
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