Full Tilt disconnects often

[cerberi]

It seems a lot of people keep getting disconnected at ft which seems odd cause ive never been disconnected.Wonder what the cause is?

 

[7letters]

Exact same deal for me. Full Tilt Poker used to work fine for me with the same config (Vista, wireless broadband) a while back, but now that I'm back after a little hiatus, I get disconnected constantly.

For now, I'm just playing on the play money tables until this is resolved.

Any word yet on what's causing this? Better yet, is there a fix? I suspected it's related to Vista somehow.

Glad your re-install seems to be working. I just wondered what kind of anti-virus and/or firewall you may be using. I wondered if that may be the route of my disconnection problems.

 

[TheNoob]

Granted I have only been playing on FT for about 6 months, but I have never been disconnected once.

Sat with people a few times who constantly get disconnected, though.

 

[Pothole]

Never had a disconnect but sometimes there will be maybe a 1 second lag from me pressing a button to the action happening.

 

[MichaelR]

Glad your re-install seems to be working. I just wondered what kind of anti-virus and/or firewall you may be using. I wondered if that may be the route of my disconnection problems.

For me, it wasn't the anti-virus or firewall. When I kept getting disconnected, I disabled those to see if that's what was causing it. Nope... kept disconnecting.

Try removing the FT software, downloading a fresh copy and re-installing. See if that helps.

I've been playing since my last post with no disconnect problems at all.

 

[NineLions]

I don't think reinstalling makes much difference.

Mine disconnected for a couple of months, then two nights ago it started working well, without reinstalling.


The ping test they sent to me showed usually four missed pings each time I got disconnected. Two nights ago I had the same frequency of lost pings, but only one missed ping each time, so I was losing connection but for such a brief time that it never showed on the table.

Last night the lost pings were a little more, sometimes up to three in a row, but still not enough to show a disconnect at the table. Hopefully that's not a sign that it's going to keep getting worse again.

 

[DaveE]

The more I look into this, the more I'm seeing that the problem is on my end. For example, I get disconnected every time I get an incoming phonecall , still trying to figure that one out. Obviously I have signal problems too.

Maybe FullTilt is just too sensitive to very brief disconnects that my computer and pokerstars don't detect?

 

[MichaelR]

I now agree that the fresh install probably isn't going to help.

I had a few disconnects this morning, after a couple of days of great connection. I hope this doesn't signal the start of problems like I was experiencing before.

I wish we could figure exactly what is going on... It does seem that many of us with disconnect problems use Shaw cable as an ISP. :icon_scra

 

[softrock]

Fulltilt disconnection

so strange last few days i have good connection with fulltilt.
I dont know how long its gonna last .
By the way my cable company is SHAW(canada)

 

[somedude]

I got disconnected in a tournament during a live hand for about 12 seconds, and when it reconnected it did not give me the standard 15 seconds to make a decision. I had already re-raised, and someone had pushed all-in, so I was just about to call all-in when it happened.

Because it is a serious flaw to autofold a live hand with money on table without giving the 15 seconds after short disconnect, I emailed tech support.

Someone from FullTilt is currently running a full diagnostic, including investigating the connection using Shaw here in Calgary.

I really don't know if Shaw is a potential issue here - but I never had these problems at other rooms - and when FT disconnects I still have a live connection as i've tried running RDC to my office which is still live during an FT disconnect.

If I find anything out, I'll be sure to post back.

 

[Richard7787]

Im getting Disconnected alot, its really starting to piss me off Ive emailed support got no idea whats going on, my connection is fine I havent done anything to firewalls or nothing like that ~.~;

 

[jeffkaris]

i've never had a disconnect from Full Tilt

Jeff Karis