vapandrei
Rock Star
Bronze Level
The guys at 888 have gone far enough this time. It's not enough that they don't invest anything (if they do, it doesn't show) in their poker clients mobile or PC, but one week ago, I've started having issues logging in. Technical difficulties they say. When I did manage to log in, I wanted to play a warm-up blast (strictly to warm up), but hey, I cannot do it. Contacted support and they said it's restricted for Romanian players. No notice, no reason given, nothing. Just restricted.
I play with my deposit limits quite a lot and when I visited the cashier, got the pop-up to verify my ID. Really now? I did that the first time I joined. Contacted support and they confirmed it's already verified, but for some unknown reason it doesn't show in my client. Why? No idea, they either don't know, or don't want to tell me.
Not a problem, you might say. So did I. Went ahead with trying to modify my deposit limits. Guess what? You can't if you're not verified. Back to the support team. They gave me a copy-paste crap response/tutorial on how to click on the friggin' Deposit Limits link. Like I'm some kind of a turd who's beaten by a pointer on screen.
Meanwhile, the login issues persisted. When I did get to play today, about 2h in, I notice something nice in the top corner. My progress for the Poker Club & Tokens wasn't even counted. Well, well, how the f.... am I a level 0 all of the sudden? Back to support. Still waiting for a reply on this. Maybe something copied from their website? That would be nice! I'm so damn dumb, I cannot use Google.
Overall, everything on 888 is going downhill. I didn't even mention the S-T tournaments I was in when I got disconnected and when I was able to finally re-join the game, I had half a stack.
I'll be using my tickets, I instructed the support team to restrict all my deposits so as not to be tempted to reconsider and I'll be out of their platform for good.
How in Gods name do you want to compete with PS when you can't even hire people that can do just A BIT more than a copy-paste?
It's sick. Just sick.
Venting mode off.
I play with my deposit limits quite a lot and when I visited the cashier, got the pop-up to verify my ID. Really now? I did that the first time I joined. Contacted support and they confirmed it's already verified, but for some unknown reason it doesn't show in my client. Why? No idea, they either don't know, or don't want to tell me.
Not a problem, you might say. So did I. Went ahead with trying to modify my deposit limits. Guess what? You can't if you're not verified. Back to the support team. They gave me a copy-paste crap response/tutorial on how to click on the friggin' Deposit Limits link. Like I'm some kind of a turd who's beaten by a pointer on screen.
Meanwhile, the login issues persisted. When I did get to play today, about 2h in, I notice something nice in the top corner. My progress for the Poker Club & Tokens wasn't even counted. Well, well, how the f.... am I a level 0 all of the sudden? Back to support. Still waiting for a reply on this. Maybe something copied from their website? That would be nice! I'm so damn dumb, I cannot use Google.
Overall, everything on 888 is going downhill. I didn't even mention the S-T tournaments I was in when I got disconnected and when I was able to finally re-join the game, I had half a stack.
I'll be using my tickets, I instructed the support team to restrict all my deposits so as not to be tempted to reconsider and I'll be out of their platform for good.
How in Gods name do you want to compete with PS when you can't even hire people that can do just A BIT more than a copy-paste?
It's sick. Just sick.
Venting mode off.