I had a terrible experience with Unibet. I deposited $100 CAD on there site. I was told I would get 2:1 on my money. After I made the deposit they said, the $100 bonus credit is only usable if you wager on the casino side of our site.
So anyways, before even playing a single hand of Poker, Unibet has decided to angle shoot me by doing the classic bait and switch maneuverer.
I decided to tell them, you know what, just refund my money back onto my card, I don't want to play on your site.
They made me go through hoops to get this refund, and refused to call it a refund. They asked for documents that did not exist, and had me waiting a month to get my money back.
I had to constantly spam chat to get my 100$ back, I sent them probably 30+ emails and spent probably over 10 hours with chat support to get my refund.
Eventually they did process it, but it was hell. I will never play on Unibet again. Shady as **** company. They even sent me a screenshot of a bank account with like 300grand in it to prove that they had my money?
Really bizarre shit going on at Unibet.