Consult pokerstars for deposits and withdrawals

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smxiaowu

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Hello everyone, I am a Chinese, now pokerstar is still open in China, I want to play through VPN, do you know what effect this will have?In addition, when Pokerstar verified my identity, My residence was in mainland China, so I could not provide other countries' information. Will this affect the deposit and withdrawal of my account?
 
Nafor

Nafor

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Welcome to the forum smxiaowu,

As far as I know pokerstars has pulled away from Chinese markets ???
Using a VPN for poker is often a recipe for trouble, and if you have already verified yourself as Chinese living in China I can't see how using VPN would change that?
If you are determined to use VPN I suggest that you contact Pokerstars first.

https://www.pokerstars.com/help/articles/cant-conn-proxy-vpn-not-us/7549/
 
florestaftw

florestaftw

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Hello everyone, I am a Chinese, now pokerstar is still open in China, I want to play through VPN, do you know what effect this will have?In addition, when Pokerstar verified my identity, My residence was in mainland China, so I could not provide other countries' information. Will this affect the deposit and withdrawal of my account?
Using vpn is dangerous, they can disable your account.
contact the support, and they will help you.
 
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kamciono5

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Since 1 September pokerstars left China, Taiwan, and Macau. According to your question about VPN if you're China citizen you can't play because even with different ip you wouldn't be able to verify your documents, so you'll not be able to withdraw any winnings. If you're live in Chine, but you're citizen of country which is eligable in pokerstars you can play there, but i don't recommend you using vpn. In this case you should buy one private proxy and using this you will be able to play from restricted region without any issues.
 
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valeski 28

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Good morning and welcome.If you do that,I have no doubt that you´ll have a big problem with your account..You should withdraw your money and look for a site available in your country.Good luck!
 
najjah166

najjah166

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even if you do not live in china, there will be no withdrawal if you do not provide the documents they request,
 
partz

partz

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likely they will ban you, but no one can tells you for sure, better contact pokerstars first, but from what i know a vpn is illegal to use on ps
 
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