Noble_Poker said:
zinzan100, sorry for missing your other post
I checked in our database and it seems that you did not download Noble Poker through
www.holdemsurveys.com/cchat/ so you are not eligible for the $5.00 bonus. Please note that due to anti-fraud measures, a user cannot download 2 Noble Poker clients onto his computer. I am sure that you and other players value our zero-tolerance policy against fraud.
Once again, I apologize for not getting back to you earlier on this.
I have already told you to keep your $5.
I value zero-tolerance against fraud.
I downloaded Noble THEN completed your survey through Cardschat.
So shoot me for doing it in that order.
I also value zero tolerance against such people as yourself with your insulting comment above.
Fraud would be a factor if would be new customers tried to abuse your promotion by trying to claim $5 more than once for there own personal gain.
In my case i have not succeeded in claiming it even once in good faith.
For you to include my name in a post regarding fraud is nothing short of disgusting.
How dare you group my earlier post in the same catagory as that of fraud.
It is my feelings that you lack judgement in your actions and responses with regards to customer ( and future customers ) service.
It should be reason enough for others to think twice before deciding to use your site.
Forums such as this allows its members the chance to find out more about a site before they decide if they want to play there or not.
A good way to make a decision is to count the amount of negitive posts regarding that site.
So in your case i can only conclude that you may not reach the desired number of new players you hope for from this forum.
One reason for this may be the amount of negitive responses already made by some of our members here, but another reason may well be the attitude you yourself have shown towards them.
A good reason to " not shoot the messenger " is to send a decent one to begin with.
I hope in the future you allow your typing fingers a chance to engage with your brain before spouting off about frauds and tolerances.
zinzan1000 :hello: :hello: :hello: :hello: :hello: :hello: :hello: :hello: :hello: :hello: :hello: :hello: