Hello mates, today I was going to play the CC freeroll, but I could no longer log into my account, because I was banned without any explanation.
I had some money in there, so I think I lost it.
If they have money in that poker room, it would be better to withdraw and not play there again.

Originally Posted by ammje

Hello mates, today I was going to play the CC freeroll, but I could no longer log into my account, because I was banned without any explanation.
I had some money in there, so I think I lost it.
If they have money in that poker room, it would be better to withdraw and not play there again.

Such a horrible site, only playing there for the leaderboard points.
Hopefully they will get your issues resolved. GL

I heard that they are going to close access for residents of some countries in the near future...

Originally Posted by ammje

Hello mates, today I was going to play the CC freeroll, but I could no longer log into my account, because I was banned without any explanation.
I had some money in there, so I think I lost it.
If they have money in that poker room, it would be better to withdraw and not play there again.

Please take a look at this information it may be useful to you https://www.cardschat.com/forum/poke...russia-479900/

Originally Posted by BelFish

I heard that they are going to close access for residents of some countries in the near future...

they already did it with a lot of countries in the last few years, and continue. past week it was ukraine, for example. they close the account but cash out all money. so check sup for more info.

If its just a case of them leaving your market, rather than you specifically being banned, you will surely get your money back. You might want to check the spam folder of your email to see, if their messsage ended up there, since they have surely send some kind of notification to affected players.

Originally Posted by 4kingwildo

they already did it with a lot of countries in the last few years, and continue. past week it was ukraine, for example. they close the account but cash out all money. so check sup for more info.

According to Unibet staff Ukraine was not in that list of these unfortunate countries though ...

Think they were going to ban ukraine people but switched things up at the last second i read that on another forum!

Yup. Just found out they have disabled my account and then found an email buried in my junk email section warning me.

Its my smallest bankroll of any site but as it was built from scratch (without deposit) so I guess I have lost the funds.

Never enjoyed Unibet - had a run with them as did many others shortly after I joined. At that point the mods on their own forum took a patronizing attitude to members.

Hardly a massive set back but frustrating nonetheless. It just serves to underline 'banking' on certain sites isn't the wisest thing to be doing.

I have been playing on this site for over two years and have never had any problems. It is very sad to hear that problems have started now.

What specifically did your email say?

Originally Posted by Debi

What specifically did your email say?

Hello, Debi . This question is also interesting to me . In turn, I received such a letter





Dear Vladimir,



Thank you for contacting Unibet.




We regret to inform you that we're closing all accounts in your country, which means your account with www.unibet.com will be closed on 25/02/2021. What is going to happen?



1. From 15/02/2021 it will be no longer possible to access our services or place bets. You will still be able to log in and upload documents or withdraw.
2. Any pending bets that are not settled by 15/02/2021 will be void that day and the stake will be refunded so that you can withdraw your full balance before we close your account.
3. The value of any poker tickets that start after 15/02/2021 will also be returned to your account balance that day.
4. Your account will be closed on 25/02/2021.



Should you not manage to withdraw your funds before your account has been closed or if you have any questions, please contact [email protected] for help. Unfortunately, this is very upsetting for me .

Originally Posted by ammje

Hello mates, today I was going to play the CC freeroll, but I could no longer log into my account, because I was banned without any explanation.
I had some money in there, so I think I lost it.
If they have money in that poker room, it would be better to withdraw and not play there again.

Sorry to hear that

I haven't played on there in ~10yrs. It used to be a decent site on the microgaming network.

Here are the countries which cannot play on Unibet site (last updated on 05/02/2021):

Afghanistan, Albania, Algeria, Angola, Azerbaidjan, Bahamas, Bangladesh, Barbados, Bolivia, Bosnia-Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China, Colombia, Comoros, Congo, Costa Rica, Czech Republic, Democratic Republic of the Congo, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, France, French Guiana, Gabon, Gambia, Ghana, Greece, Greenland, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Indonesia, Iran, Iraq, Ivory Coast (Cote D'Ivoire), Jamaica, Jordan, Kazakhstan, Kenya, Democratic People's Republic of Korea, Kosovo, Kuwait, Kyrgyz Republic (Kyrgyzstan), Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mexico, Moldavia, Mongolia, Mozambique, Myanmar, Nepal, Nicaragua, Niger, Nigeria, Pakistan, Panama, Papa Noua Guinea, Paraguay, Peru, Philippines, Puerto Rico, Portugal, Réunion, Russia, Saint Martin (French part), Samoa, American Samoa, Saudi Arabia, Serbia, Slovenia, Sierra Leone, Singapore, Somalia, South Sudan, Spain, Sri Lanka, Sudan, Switzerland, Syrian Arab Republic, Tadjikistan, Tanzania, Thailand, Timor-Leste, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, United States, United States Minor Outlying Islands, United States Virgin Islands, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe

https://www.unibet.com/general-info/terms

Just a simple update which might affect a few Unibet players in this circumstance but not the majority -sorry!

I emailed Unibet and asked what about a player who is from a valid Unibet market (the UK for example) but is currently domiciled in a market they are withdrawing from. Could they possibly hold/suspend the account and then reopen it if the player repatriates?

They replied promptly and said contact them if I return to my home country. I realize this is no guarantee as such but it shows there is some flexibility - I hope this applies to some other CC members. However, if it does, I might suggest contacting them immediately before the deadline runs out.

Well, after a few days, they have sent me an email.
In addition, I was able to withdraw the money that I had in unibet.

That is a large list of Countries removed sorry to hear you can no longer play there Juan but good to hear you at least got your money withdrawn.

Sorry to hear that Juan. Come join ACR they have the best value tournaments on the web. Plenty of action too.