Hi i have been playing at Americas Card room on the free tournaments, with out put any money in to there site. After a week or so i was up $18.05, then the soft wear change to a phone version, which had no tournaments on it just cash games and spin ups.
I played a spin up and won $2.00
Can you tell me is this what Americas Wardroom is doing getting people to play on the site for about a week on the tournaments for free them if there don’t put in some money send them out the phone version with out the tournaments.
I have contacted them and there say delete and reinstall, i have don this over and over and it just comes back as the phone version
THANK YOU Bradbeer
Can you put videos on hear so i can show you what is going on

Are you saying you now have a phone version on you computer?
There is an America's Cardroom thread with an ACR rep that might be able to help you. Here is a link to that thread:
https://www.cardschat.com/forum/poke...thread-217550/

Best of luck in getting to work again!

[QUOTE=ACR Rep]Hello Bradbeer, we really need a screen capture of what you are seeing, also we received some reports from players with windows 10 that experienced issues downloading the app, and they tried with windows 8 version and perfectly works, please follow this steps:
I have try all them steps
I made a video

You Tube

You Tube

I play on ACR all the time, building a bankroll from the venom freeroll tickets. Never got booted to any other form of the site, things seem the same as they have always been.

I never played at this room yet.
I think I will download it next week.

[quote=Bradbeer;5398775]

Originally Posted by ACR Rep

Hello Bradbeer, we really need a screen capture of what you are seeing, also we received some reports from players with windows 10 that experienced issues downloading the app, and they tried with windows 8 version and perfectly works, please follow this steps:
I have try all them steps
I made a video https://www.youtube.com/watch?v=kmFf12dlSmc
https://www.youtube.com/watch?v=kmFf12dlSmc

Hi Bradbeer, thanks for the video showing the version you got.

In this way, we can confirm you are using a device different than a desktop computer or a laptop, which has a windows operational system. Meaning by this, our system will recognize your device as a mobile, that is why you can only see Blitz games and Jackpots.

In order for you to run the full version, you will need to download the software on a desktop or laptop device.

I highly appreciate your collaboration and truly hope you can manage to play in our site.

No i am useing a desktop computer, it worket all right for a week then your up dates came and there is no tournament tab on it
It you not me, Please put the tournaments back on your site
User name Bradbeer

Wow this is a major bug lol, are you running windows Brad ?

What Version do you have my iPad version like that it’s blitz poker

Could you drop the download link for playing on mobile to iPhone? Are all functions used there?

My account had 326 in it and I was pulling 100 back off of Live Dealer. It was lagging alot and now my balance on both is 0. It's been an hour, and I can't get a hold of anyone. Please help.

this room authorized in belgium ??