America’s cardroom issue

B

BakerBoom53

Rising Star
Bronze Level
Joined
Feb 21, 2017
Total posts
20
Chips
0
Hello guys and gals! Coming to y’all for info and help and advice.
I have had an America’s Cardroom account for years. I have never cheated, scammed, softplayed or anything within the system.

I went to deposit into my account this evening to see I can no longer use any cards to deposit. Bitcoin and money transfers are available but that is it... wtf???

Yes I know I can just use those but it gets better. I got the live chat button and ask why those options are not available. I was told my options for that have been removed because my account was flagged. Ok, what do you mean flagged and why? I’m sorry we can not discuss that with you. HUH?

I call the 877 number and the clown on the other line end explains it’s their system and they do not have to disclose any information to me. HUH x2?? How is it I can’t find this out?

My questions to you,
1- have you ever heard of this?
2- is this legal?
3- should I just say f it and go elsewhere or keep pushing?
4- advice?
 
MattRyder

MattRyder

🍏 Tech That Works!
Platinum Level
Joined
Sep 12, 2013
Total posts
8,309
Awards
15
Chips
0
I certainly wouldn't be depositing to a cardroom that acts like that.
 
R

rmcmullen2003

Rock Star
Silver Level
Joined
Nov 22, 2015
Total posts
266
Chips
0
Did you ever dispute charges on your card that may have been from ACR?
 
Vallet

Vallet

Legend
Platinum Level
Joined
Jun 5, 2019
Total posts
2,047
Awards
13
Chips
157
I have not played at Americas Cardroom. But this attitude to the players is not forgivable. Let your dog tag them.
b639f3fbd15661f96020e9716b829794.jpg
 
muse713

muse713

Visionary
Silver Level
Joined
Mar 31, 2014
Total posts
943
Awards
1
Chips
1
Hello guys and gals! Coming to y’all for info and help and advice.
I have had an America’s Cardroom account for years. I have never cheated, scammed, softplayed or anything within the system.

I went to deposit into my account this evening to see I can no longer use any cards to deposit. Bitcoin and money transfers are available but that is it... wtf???

Yes I know I can just use those but it gets better. I got the live chat button and ask why those options are not available. I was told my options for that have been removed because my account was flagged. Ok, what do you mean flagged and why? I’m sorry we can not discuss that with you. HUH?

I call the 877 number and the clown on the other line end explains it’s their system and they do not have to disclose any information to me. HUH x2?? How is it I can’t find this out?

My questions to you,
1- have you ever heard of this?
2- is this legal?
3- should I just say f it and go elsewhere or keep pushing?
4- advice?

ACR has a rep in forum that can assist you.

https://www.cardschat.com/forum/poker-rooms-10/official-acr-thread-217550/
 
Americas Cardroom Bonus Code - AMEX Poker - AMEX Casinos
Top