ACR is the worst site !

[Newzooozooo]

48 hours ago, I applied for withdrawal of funds on the ACR. By this time my application is being processed. I contacted the support service, with a question, what is the problem, why the delay? It turned out that there is only one cashier on the ACR who went on vacation. Therefore, I was asked to wait until the cashier returned to work.

I have an account on seven sites. Without a doubt, ACR is the worst site on which I played poker.

 

[John bruce]

48 hours ago, I applied for withdrawal of funds on the ACR. By this time my application is being processed. I contacted the support service, with a question, what is the problem, why the delay? It turned out that there is only one cashier on the ACR who went on vacation. Therefore, I was asked to wait until the cashier returned to work.

I have an account on seven sites. Without a doubt, ASR is the worst site on which I played poker.

Don't complain. Some how you managed to win enough to pull a deposits. What is your secrets to dealing with the suck outs?

 

[Newzooozooo]

Don't complain. Some how you managed to win enough to pull a deposits. What is your secrets to dealing with the suck outs?

I have reason to complain.

 

[perrywh]

I would be mad also...…….

 

[Pablo22]

I can see where that can be frustrating, but are they always good for the money?

 

[Edison A]

I never had problems with the withdrawal of money, they in only 12 hours credited the money to my neteller account

 

[finaltable1]

48 hours ago, I applied for withdrawal of funds on the ACR. By this time my application is being processed. I contacted the support service, with a question, what is the problem, why the delay? It turned out that there is only one cashier on the ACR who went on vacation. Therefore, I was asked to wait until the cashier returned to work.

I have an account on seven sites. Without a doubt, ASR is the worst site on which I played poker.

Their withdrawals take 24hrs or less. I have accounts on 9 networks, can't say exactly how many skins... if you have accounts on 7 sites then you can compare:

1) ACR = 24hrs or less withdrawals to bitcoin without making a deposit and no questions asked. YES 20-26 hours from pressing the button, till money are in the wallet. No photos, no scans, no deposits...

2) Some other site who require you to deposit first, then to send documents for the first withdrawal, then 48 hours of security checks and then 24hours of precessing the payment.

Simply compare such two methods of customer care and wish good health to ACRs cashier. We're all humans after all.
Happy New Year

 

[KristaK]

Their withdrawals take 24hrs or less. I have accounts on 9 networks, can't say exactly how many skins... if you have accounts on 7 sites then you can compare:

1) ACR = 24hrs or less withdrawals to bitcoin without making a deposit and no questions asked. YES 20-26 hours from pressing the button, till money are in the wallet. No photos, no scans, no deposits...

2) Some other site who require you to deposit first, then to send documents for the first withdrawal, then 48 hours of security checks and then 24hours of precessing the payment.

Simply compare such two methods of customer care and wish good health to ACRs cashier. We're all humans after all.
Happy New Year

I have been on ACR a while now and enjoy playing there. Never had an issue. I agree on the suggestion to use Bitcoin with ACR

 

[finaltable1]

I have been on ACR a while now and enjoy playing there. Never had an issue. I agree on the suggestion to use Bitcoin with ACR

The funniest thing is that I was trying to start playing at ACR several times, I dislike their depressing table design, I dislike their small betting buttons. I dislike their bad fonts for the numbers, I can't see exact numbers from the distance when I'm playing on TV screen from my bed.. I've tried to start playing there and quit after the first attempt... several times during everal years. Also CC freeroll starts at 3 A.M here..

BUT

Once I had to stay all night near the PC and played at ACR like i use to play at the other sites... Ended up with small bankroll, then again and again, It's hard to lose at ACR if you're a tight player, specially at micro and low limits. These americans play MTTs like they're having a chance to spend $3.3, not like they have a chance to win $300. Pre-flop allin with A7os or two suited cards is normal occasion. This is the best part of ACR, together with their fast cashouts... I can even ignore the depressing design and :joyman: play ACR close to the monitor, not from my bed which is 5 meters away.
So far, after spending 4 months at ACR, I think that it's second poker site on my list of 9 poker networks that I play.

 

[FlamengoBR]

I don't think so.I think ACR a good room to play.PS has too many all in players,but I never had a problem with ACR withdraws.

 

[TheNutz4You]

You will find the softest mtt games on stars without question. They are exceptionally talented at drawing in the recreational/fun players. There will be more regs also, but the reg to fun player ratio is by far the highest at stars. ACR is not far behind is rec players, with fast cashouts, and lot's of aussie's and russians and eastern euro's along with americans to keep the games super soft.

 

[infonazar]

To make deposits and to withdraw funds, I used the skrill payment system. But unfortunately, since the beginning of December, the Skrill payment system is not available. On December 14th, the support team informed me that the Skrill payment system will be available to New Year's Eve. But yesterday, when I turned to the support service again, they told me they did not know when the payment system will be restored........
In my opinion, this irresponsible attitude towards clients!
The ACR support service is absolutely not competent.

 

[Rawgame74]

I would most definitely be upset if I had to wait on my cash out. And I agree the site is not the best site. However, being in America it is only BCP and ACR to choose from so unfortunately I have to suffer these two until they make enough cash to upgrade.

 

[MagicDick]

I've never waited for more than 24 hours from confirming for a bitcoin payout on ACR.

 

[Streetwylde]

The point here is the OP is spot on. He has a right to be upset and should be. I've never heard of such a lame excuse. I've been playing for a long time online and never ever heard of such a thing. They should if the site is legit ever have this issue. No one else I've ever seen has had such an issue. If this is how they run there site player beware.

 

[ekgbeat]

48 hours ago, I applied for withdrawal of funds on the ACR. By this time my application is being processed. I contacted the support service, with a question, what is the problem, why the delay? It turned out that there is only one cashier on the ACR who went on vacation. Therefore, I was asked to wait until the cashier returned to work.

I have an account on seven sites. Without a doubt, ASR is the worst site on which I played poker.

It sounds like you are saying ACR is is the worst at customer service, and not the worst site in terms of actually playing poker. I know that it is an annoyance to have to wait on money that you are in need of, but I'm not sure if that make the site itself the worst. Have you had this happen multiple times, or is this just the first time?

Maybe the ACR Rep on CC could help if you are really having an issue, or would like to get better service. You can post your issue here:

https://www.cardschat.com/forum/poker-rooms-10/official-acr-thread-217550/

 

[Newzooozooo]

It sounds like you are saying ACR is is the worst at customer service, and not the worst site in terms of actually playing poker. I know that it is an annoyance to have to wait on money that you are in need of, but I'm not sure if that make the site itself the worst. Have you had this happen multiple times, or is this just the first time?

Maybe the ACR Rep on CC could help if you are really having an issue, or would like to get better service. You can post your issue here:

https://www.cardschat.com/forum/poker-rooms-10/official-acr-thread-217550/

There are always problems with this site. Problems arise with customer service. Regular software problems. This site is one big problem. !!!

 

[canabero]

it seems that you never played at intertops

 

[123cards321]

Americas Card Room support

They have worked on they're support and they answer a lot faster now. You can contact them live on the chat 24/7 and they took 1 business day to answer my account verification email.

 

[whogotdanutz]

Don't complain. Some how you managed to win enough to pull a deposits. What is your secrets to dealing with the suck outs?

Seriously though, that's the absolute truth. If you ae ahead in the hand after the flop you will lose runner-runner or on the river OVER 90% of the time

 

[Guernica1974]

ACR

agree acr is not the smoothest site, and the issue with withdrawing cash is really big. you can pay in in a matter of seconds but virtually impossible to withdraw.

i onlyplay free rolls on acr - playing other sides with better regulations for cash

 

[zinzir]

it seems that you never played at Intertops

Is that you, Vladimir? I didn't know you moved to chile

 

[tomk7788]

Seriously though, that's the absolute truth. If you ae ahead in the hand after the flop you will lose runner-runner or on the river OVER 90% of the time

hands to don't hold up on ACR. Try to take the pot down preflop, on the flop or turn.

 

[FoxMS]

I plan to make my first deposit on this site but I have noticed that there are very limited options for withdrawal. I hope in the future this will change for the better.

 

[bstest]

Thanks for the heads up. Wouldn't mind being able to cash out. You work hard at straightening them out. Best of luck.