This is a discussion on ACR Casino Balance completely disappeared! within the online poker forums, in the Poker Rooms section; Hello,
I was just playing blackjack switch in the ACR casino and tried to cashout $1,048.77 to my poker balance. Upon doing so, the server received
I was just playing blackjack switch in the ACR casino and tried to cashout $1,048.77 to my poker balance. Upon doing so, the server received an error and when I went back into the casino my balance was $0 and the money is nowhere to be found. It is not in my poker account either.
I have contacted support by email (who knows how long that will take). Has this ever happened to anyone and what should I do? 1K is a LOT to lose for absolutely no reason.
re: Poker & ACR Casino Balance completely disappeared!
I am glad you got your issue resolved. ACR customer service works but you have to be patient with them sometimes.
Updating of balance has a lag for even on Poker in particular the Jackpot sngs. Most times it is a minute or two other times it can be 10-15 mins. It is really annoying and scares the crap out of me sometimes.