abgvedr
Legend
Silver Level
Few days ago had my account suspended, contacted their support.
Lets read their answer shall we
- We’ve recently detected some abnormal login activity into your poker account. We’ve temporarily disabled your account to ensure your credentials and balance are protected.
To have your account reinstated, we ask that you reply to this email confirming your existing account details.
PLAYER NICKNAME:
FULL NAME:
DATE OF BIRTH:
ADDRESS:
PHONE NUMBER:
SECONDARY EMAIL ADDRESS:
Once we have received the requested information, an agent will be contacting you via telephone to confirm your identity and reinstate your account.
Okay. So far so good. No big deal.
- Please note that we kindly request you have a secondary email address to use for your poker account to replace the existing one. As a security measure, we will be changing the email on your account.
Now wait a minute. Change my email? Whats up with that dudes? Okay they wanted to call me maybe i can ask this stuff in person.
Their next email
- About the verification over the phone, i have been contacted by the person in charge, they actually need a secondary email address to be able to update your login credentials on your poker account, the account has been compromised and this is a mandatory step, if you wish to continue using the account.
Now this is ridiculous. All folks really wanted is to replace my email.
Have anyone anywhere on any poker room seen such bs or is it just me who ACR have some shenanigans with?
p.s. I know the correct answer
Lets read their answer shall we
- We’ve recently detected some abnormal login activity into your poker account. We’ve temporarily disabled your account to ensure your credentials and balance are protected.
To have your account reinstated, we ask that you reply to this email confirming your existing account details.
PLAYER NICKNAME:
FULL NAME:
DATE OF BIRTH:
ADDRESS:
PHONE NUMBER:
SECONDARY EMAIL ADDRESS:
Once we have received the requested information, an agent will be contacting you via telephone to confirm your identity and reinstate your account.
Okay. So far so good. No big deal.
- Please note that we kindly request you have a secondary email address to use for your poker account to replace the existing one. As a security measure, we will be changing the email on your account.
Now wait a minute. Change my email? Whats up with that dudes? Okay they wanted to call me maybe i can ask this stuff in person.
Their next email
- About the verification over the phone, i have been contacted by the person in charge, they actually need a secondary email address to be able to update your login credentials on your poker account, the account has been compromised and this is a mandatory step, if you wish to continue using the account.
Now this is ridiculous. All folks really wanted is to replace my email.
Have anyone anywhere on any poker room seen such bs or is it just me who ACR have some shenanigans with?
p.s. I know the correct answer