I agree with you they have been a mess since the upgrades have started. There were days I could not log in and days I logged in my balance showed zero.
I finally got my funds showing up in my account on Saturday night and I withdrew them right away got my withdrawal processed this morning.
Keep trying maybe it will go through for you now.
I was going to suggest calling them but I see you already tried that
I play on the ACR side don't know if that has anything to do with it.
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