Problem with pokerstars verification process

C

Chad

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Sep 28, 2015
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re: Poker & pokerstars Cashout Problems
Just out of curiosity has anyone run into a problem with given pokerstars very personal documents to receive your cash out? I have given them lots of proof including my drivers license uncensored and different bank statements with personal info like how mush a credit is worth scratched out and even sent them my passport with my passport numbers scratched off. I feel they really don't need that info. And I feel I'm getting almost automated like emails back. Has someone ever run into this problem to get their first cheque. It's getting ridiculous! My name is on the damn cheque how can that be scammed lol....
 
Debi

Debi

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It is not just PokerStars - all of the poker sites have been doing that for years. We either comply - or don't withdraw our money.

I have never heard of a case where someone's personal information has been compromised - but you have the same risk you have when you provide it to any other company.
 
10058765

10058765

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first time I withdrew at Stars they asked for a copy of Passport/identity card and a copy of a utility bill.
I scanned it, sent it and within 3 days I had my money.
No problem at all.
They never asked anything again with following withdrawals.
 
zarzar78

zarzar78

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Mar 8, 2014
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For me they never asked for something and have make a large withdrawals +1000$ :)
Hope you will get this resolved soon.
 
westside1950

westside1950

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Mar 25, 2015
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I also had to submit all kinds of bank statements and ID photos, but once I did that and they aprooved it they never asked me again.

And every cashout goes smooth without any problems..
 
C

canabero

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for strange reasons they asked me documents to participate in intellipoker promotions, anyway i did it and since then i have never been troubles and also i have withdrawed normally.
 
xpvictor1

xpvictor1

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Pokerstars document requirement?

Has anyone withdrawn winnings from Pokerstars without supplying documentation?
 
N

Nikitos19909

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Oct 30, 2015
Total posts
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They are really too many info asked before cash out .... And sometimes just banned you !!!!
 
Zorba

Zorba

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AU
Has anyone withdrawn winnings from Pokerstars without supplying documentation?

No, everyone has to supply documents, It's not a problem.

No Documents = No Money


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