Online poker withdraw issue

K

Khorshed

Rising Star
Joined
Nov 4, 2020
Total posts
8
What should be done if online poker site not allowing withdraw ..an customer care not responding...
 
hugh blair

hugh blair

Moderator
Moderator
Joined
Apr 8, 2017
Total posts
11,172
Awards
8
Send I.D if not verified and use responsible gambling tools if possible to restrict and stop playing on the site and play on another one instead until your withdrawal is processed.
Find out why is it a bonus or rollover you need to play through for example it depends really what poker site is it screenshot an attempted withdrawal and failure and maybe somebody can help you better?
 
najisami

najisami

Visionary
Joined
Aug 11, 2014
Total posts
809
Awards
3
Follow Hugh Blair ideas, especially ID verification, but I'm only posting this to ask you for more details about the site in question. Usually, all the sites support teams respond fairly quickly. They might not be able to help in certain cases, but they do reply to emails.
I'm really curious to know which poker room you are talking about. Good luck man...
 
joeisi

joeisi

Bonafide Donkey
Loyaler
Joined
Dec 7, 2014
Total posts
6,821
Awards
14
TT
Need more information to offer any assistance. Which poker room are you referring to? Almost every room require some sort of verification and deposit before you can withdraw. Every room I play on always respond to their Customer Service within 24 hours, most do in less and most have more than one way to contact support.
-
 
K

Khorshed

Rising Star
Joined
Nov 4, 2020
Total posts
8
Waiting

Customer care response is we will forward this to our casher department an let you know so waiting for there mail back or reply. GG poker site ..all my docs are 100% Verifyd .an there rules to withdraw is to have to deposit .so i deposit longback....well will wait for there reply for 3days an see..
 
V

vittopio

Visionary
Joined
Nov 13, 2019
Total posts
961
Awards
2
What should be done if online poker site not allowing withdraw ..an customer care not responding...
Such problems occur in fraudulent rooms or where you are not wanted to see (for one reason or another). Unfortunately, we have practically no levers of influence on the minds!
 
infonazar

infonazar

Legend
Loyaler
Joined
Oct 10, 2017
Total posts
3,062
Awards
1
UA
What should be done if online poker site not allowing withdraw ..an customer care not responding...


It is difficult to say what is the reason for this situation. But anyway, I think all you can do is wait for a response from support. Sometimes you can wait several weeks for such an answer.
 
K

Khorshed

Rising Star
Joined
Nov 4, 2020
Total posts
8
Played n lost the amount ...just will wait an know why thy stop withdrawal .never take deposit bonus from they will hang your withdraw ..saying ul loss your bonus deposit amount if you withdraw .so i had to mail them n tell them to cancel my deposit bonus.
 
K

Khorshed

Rising Star
Joined
Nov 4, 2020
Total posts
8
Reason

The reason was thy said .minimum amount to withdraw is 50USD in gg poker .my question is why thy show minimum withdraw amount 10USD AT the time of withdraw .
 
ghitocarcia

ghitocarcia

Rock Star
Joined
Jan 5, 2021
Total posts
166
Awards
1
PE
intertops

I do not understand why this room allows some users to make deposits but it puts a series of obstacles for when you want to make a withdrawal that is liveliness or that ... it happened to me to deposit with a visa ... but then when I wanted to withdraw they did not allow me do it by visa..but to deposit if of course there is no problem but to withdraw they ask you for an amount of documentation that you have to gather .. I think I'll go back to my 888 room and pokerstars. nothing to do with intertops .. I'm going to have to lose my deposit it was only 25 dollars luckily because I almost deposited 200 there if it had hurt more ..
 
Vilgeoforc

Vilgeoforc

Visionary
Joined
Sep 27, 2014
Total posts
878
Awards
2
You need to re-read the terms of the agreement with the room. The fact is that some rooms make the wagering of bonuses a condition for withdrawing the winnings. These are often casino bets. Therefore, clarify the conditions for withdrawing funds and wait for a response from the support service.
 
papapokera85

papapokera85

Visionary
Joined
Dec 4, 2018
Total posts
885
Awards
7
RU
An individual approach is needed here.
 
S

Sschafell

Rock Star
Joined
Jun 9, 2016
Total posts
323
Awards
4
I never went through this, but you could name which site for us not to play there.
 
A

atyagi

Enthusiast
Joined
Mar 21, 2017
Total posts
25
I have never played at Gg poker but restrictions are similar at most sites. Not saying they all are right.
 
Top