Cash balance from BetOnline.ag not available to me on their mobile app

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Cheddar269

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I had an account on BetOnline.ag with a cash balance. I used it for sports betting. I saw they now have a mobile poker App, and downloaded it with success. Unfortunately my cash balance was not available to me on the app. I clicked the deposit function and it redirected to the site, showing my balance. Anu ideas why it's not available to me for the poker app? Or how I can transfer?
 
PHX

PHX

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I don't use the mobile so not sure.

I do know that they have separate balances for Poker and SportsBook. You can transfer between them on cashier page.

If that is not the issue you can hit them up on live chat to have your question answered they are available 24/7 and you speak to rep pretty fast.

Illustration of what cashier page looks like:

2018 06 03 190518

You click on buttons on right to transfer in between Poker and Sportsbook. You can transfer any amount in between them.


I had an account on BetOnline.ag with a cash balance. I used it for sports betting. I saw they now have a mobile poker app, and downloaded it with success. Unfortunately my cash balance was not available to me on the app. I clicked the deposit function and it redirected to the site, showing my balance. Anu ideas why it's not available to me for the poker app? Or how I can transfer?
 
Last edited:
supernuts25

supernuts25

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yup what joeisi said go to caisher and youll se how to transfer it
 
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