This is a discussion on BOL BTC withdraw issues within the online poker forums, in the Poker Deposits & Withdrawals section; Have always liked BOL, ive spent a lot of time on their site playing very low stakes, going up and down. Recently someone triggered the
Have always liked BOL, ive spent a lot of time on their site playing very low stakes, going up and down. Recently someone triggered the BB jackpot and I got a small cut for being at a table. I decided to withdraw some money as it was basically free money to me.
Requested withdrawal, 2 days later receive email telling me that I have been using a proxy at time (I have not), and that I have multiple logins. They say I need to explain myself before I can withdraw anything. Tried the live chat and have been getting some pretty typical runaround stuff (ie. 24-48 hr response times on email, no communication within their company, etc.).
This post is not here to badmouth BOL by any means, it sounds like a lot of people have a good experience with them, myself included. I am posting for the sake of having up to date withdrawal feedback for the community.
Will update as things unfold, if anyone has been accused of the same things, I am curious how you prove to them you are not using a proxy and only log in at one IP.
trying to withdraw 2500, which is roughly my take-away for sitting at BBJ table (not the same table it happened at). Throughout the last couple years at BOL ive made a few deposits of 50 bucks and have made my way up a few hundred and back down. Not sure if the withdraw would be less of an issue if it were only a few hundred.
I had some issues with them last 2 weeks with a payout the payout department could not see my playthrough although casino told me I made it and they put a note on my account. A week and a half of back and forth after 4 failed payout request before they sorted it out.
Strange since I have done about 7 payout requests in last year no issues.
I think some folks in their payout department needs to be fired.