W
Winn1ng
Rising Star
Bronze Level
Have always liked BOL, ive spent a lot of time on their site playing very low stakes, going up and down. Recently someone triggered the BB jackpot and I got a small cut for being at a table. I decided to withdraw some money as it was basically free money to me.
Requested withdrawal, 2 days later receive email telling me that I have been using a proxy at time (I have not), and that I have multiple logins. They say I need to explain myself before I can withdraw anything. Tried the live chat and have been getting some pretty typical runaround stuff (ie. 24-48 hr response times on email, no communication within their company, etc.).
This post is not here to badmouth BOL by any means, it sounds like a lot of people have a good experience with them, myself included. I am posting for the sake of having up to date withdrawal feedback for the community.
Will update as things unfold, if anyone has been accused of the same things, I am curious how you prove to them you are not using a proxy and only log in at one IP.
Requested withdrawal, 2 days later receive email telling me that I have been using a proxy at time (I have not), and that I have multiple logins. They say I need to explain myself before I can withdraw anything. Tried the live chat and have been getting some pretty typical runaround stuff (ie. 24-48 hr response times on email, no communication within their company, etc.).
This post is not here to badmouth BOL by any means, it sounds like a lot of people have a good experience with them, myself included. I am posting for the sake of having up to date withdrawal feedback for the community.
Will update as things unfold, if anyone has been accused of the same things, I am curious how you prove to them you are not using a proxy and only log in at one IP.