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nick9645

Rising Star
Joined
Mar 28, 2016
Total posts
2
I am having a very hard time w/ ACR. I was on black Chip witch is run by the same Co. and tried to use my bank card, well the bank blocked my acct. Thats fine thats on the bank. So I got a Netspend card and ACR said I cant use any cards on their network because the first card was flagged. Then I tried the link to do money transfer with ACR customer service on the line, well the guy in the service dept. was NO help at all! the guy said "well, I don't have a western Union acct so i don't know how to do it" what? I've never worked so hard to give money away!:confused:
 
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ACR Rep

AmericasCardroom Rep
Joined
Nov 22, 2012
Total posts
5,660
Awards
1
I am having a very hard time w/ ACR. I was on black Chip witch is run by the same Co. and tried to use my bank card, well the bank blocked my acct. Thats fine thats on the bank. So I got a Netspend card and ACR said I cant use any cards on their network because the first card was flagged. Then I tried the link to do money transfer with ACR customer service on the line, well the guy in the service dept. was NO help at all! the guy said "well, I don't have a western Union acct so i don't know how to do it" what? I've never worked so hard to give money away!:confused:

Hello Nick,

First off, I would like to apologize for any issue you had when contacting our support department, we are really sorry it was a bad experience for you and we would like to make it right.

Would you please provide me with your nickname so I can check this information and to provide you with solutions
 
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