There was no desire to withdraw money yet, although in principle I have a couple of hundred bucks. Now I understand that there is no need to waste time there if there are problems with the withdrawal. And yes, I didn't put a dime in there.
Sometimes this happens. No one is insured against technical problems. But in general, ACR is a reliable and secure site. In case of technical problems, they always return the money to the players.
Hi, if you still in need of help, please send me a private message with your screen name and full details, to properly escalate your case to the department in charge.