Why I don’t play online...to much control over your money

Whodahustla

Whodahustla

Rock Star
Silver Level
Joined
Sep 20, 2018
Total posts
158
Chips
0
So I was a huge online poker player!♠️♦️♣️♥️....My first introduction to poker was online during the Full Tilt days. About 2 weeks ago I made 2 $10 deposits by checking account on what is now pokerstars. While those deposits were clearing I’d made a $20 deposit using my PokerStars Cards 💳 which clears instantly. As the week went by both of the 2 $10 deposits cleared from my checking account💵💵. I’d made a $63 dollar profit with one and a $147 dollar profit with another and withdrew both💰💰. I had $16.69 left from the $20 deposit I made with the PokerStars Card. I made an attempt to withdraw the $16.69 but PokerStars would not let me 🤚saying they’ve suspended my account from withdrawing! 😧 When I asked why, they said they still haven’t cleared my 2 $10 deposits. This was 4 business📆📆📆📅 days after I saw the money come out of my account. I explained to them that I needed the $16.69 and that it usually doesn’t take that long for deposits to clear. 🙄At that point they decided not only to suspend my withdrawing feature but they suspended my entire account claiming I wasn’t a responsible player😡 They had me take all these questionnaires to see if I was addicted to gambling all the while holding my $16.69 and restricting me from any play 🤯 I pleaded with them to release my money! 🤬At that point I was don’t with PokerStars. It took about another week 📆📆📆📆📆 for them to re-established my withdraw feature so I could withdraw my $16.69. My entire account is suspended due to a pending investigation. Like really!? 😠 $16.69 cents. I used to love PokerStars but now I can stand them. Has anyone had an issue like this? 🤔Please share...😕
 
MemphisGrind

MemphisGrind

Think Bink
Bronze Level
Joined
Apr 12, 2018
Total posts
2,098
Awards
2
Chips
0
So I was a huge online poker player!♠️♦️♣️♥️....My first introduction to poker was online during the Full Tilt days. About 2 weeks ago I made 2 $10 deposits by checking account on what is now PokerStars. While those deposits were clearing I’d made a $20 deposit using my PokerStars Cards 💳 which clears instantly. As the week went by both of the 2 $10 deposits cleared from my checking account💵💵. I’d made a $63 dollar profit with one and a $147 dollar profit with another and withdrew both💰💰. I had $16.69 left from the $20 deposit I made with the PokerStars Card. I made an attempt to withdraw the $16.69 but PokerStars would not let me 🤚saying they’ve suspended my account from withdrawing! 😧 When I asked why, they said they still haven’t cleared my 2 $10 deposits. This was 4 business📆📆📆📅 days after I saw the money come out of my account. I explained to them that I needed the $16.69 and that it usually doesn’t take that long for deposits to clear. 🙄At that point they decided not only to suspend my withdrawing feature but they suspended my entire account claiming I wasn’t a responsible player😡 They had me take all these questionnaires to see if I was addicted to gambling all the while holding my $16.69 and restricting me from any play 🤯 I pleaded with them to release my money! 🤬At that point I was don’t with PokerStars. It took about another week 📆📆📆📆📆 for them to re-established my withdraw feature so I could withdraw my $16.69. My entire account is suspended due to a pending investigation. Like really!? 😠 $16.69 cents. I used to love PokerStars but now I can stand them. Has anyone had an issue like this? 🤔Please share...😕

This is ridiculous.... sorry that happened. I've never heard of anything like that ever happening. I've also never played on PokerStars being a US resident, but that is crazy. They shouldn't care if you are addicted to gambling that would be in their favor if you were addicted. just doesn't make sense.
 
Whodahustla

Whodahustla

Rock Star
Silver Level
Joined
Sep 20, 2018
Total posts
158
Chips
0
This is ridiculous.... sorry that happened. I've never heard of anything like that ever happening. I've also never played on PokerStars being a US resident, but that is crazy. They shouldn't care if you are addicted to gambling that would be in their favor if you were addicted. just doesn't make sense.


Exactly, what App do you use or are you live only?
 
MemphisGrind

MemphisGrind

Think Bink
Bronze Level
Joined
Apr 12, 2018
Total posts
2,098
Awards
2
Chips
0
Exactly, what app do you use or are you live only?

I play on ignition, Bet Online, and ACR (Free rolls only) Only free rolls on ACR because Frankly I don't trust the site. I would say 20% online 80% Live
 
N

neptun1914

Legend
Silver Level
Joined
Mar 22, 2018
Total posts
1,656
Chips
0
That seems very strange to me. What i can say about poker stars is that generally i always had good customer support from them but they are also very seriously monitoring all activities of their players and are quite suspicious to anything that they consider not normal behavior. Best strategy with them seems to be to just explain calmly what you did and why you did it and they will try to solve the situation.
 
MrPokerVerse

MrPokerVerse

Legend
Loyaler
Joined
Dec 18, 2009
Total posts
2,825
Awards
2
Chips
57
Something says there is little more to this story. Not sure why someone would be complaining to support regarding 16.69. Regardless, if you play or not is the choice you made. Were questioned about the other withdraws?
 
Peppinotom

Peppinotom

Legend
Silver Level
Joined
Apr 7, 2017
Total posts
1,201
Chips
0
That really doesn't sound like Pokerstars! maybe you confused them with too many deposits:deal:
 
infonazar

infonazar

Legend
Loyaler
Joined
Oct 10, 2017
Total posts
3,592
Awards
3
UA
Chips
168
I had the same problem. My account has also been blocked. After checking my documents, my account has been unlocked. It all took about two weeks.
 
G

Gr34tWh1t3

Rock Star
Silver Level
Joined
Sep 9, 2018
Total posts
225
Chips
0
Very sorry to hear that happening to you , I for one never heard anything like that , and why would they suspend your account for you depositing or withdrawing your own money and it didnt even look like you've done it so often , strange.
I hope you get it sorted and get to love them once again :)
 
Whodahustla

Whodahustla

Rock Star
Silver Level
Joined
Sep 20, 2018
Total posts
158
Chips
0
***Update***

they are also very seriously monitoring all activities of their players and are quite suspicious to anything that they consider not normal behavior.

What you said here is extremely true and unfortunately I had to learn that the hard way. Just an update ....... me and PokerStars have come to an agreement and my account is active now but now I know to choose my words carefully with them.:D
 
Psyanide14

Psyanide14

Legend
Silver Level
Joined
Jul 15, 2018
Total posts
1,072
Chips
0
I don’t understand how you made a $63 profit on one deposit and a $147 deposit on another and then had $16.69 left from another. Wouldn’t all this money be in the same account. Am I missing something here. Maybe that’s why they suspended your account...you have 3?
 
5

500hpawd

Enthusiast
Silver Level
Joined
Mar 12, 2013
Total posts
99
Chips
0
Even with all of this being said I would LOVE to have the opportunity to play on pokerstars!
 
Real Money Poker - Real Money Casinos
Top