Rldetheflop
Head Ranger
Silver Level
I hate cheaters!!
First allow me to apologize for the delay in responding to your report. This
particular case was quite involved and more time than usual was required for
the review.
We have concluded that the play of 'nic1215' and 'Rocky252010' violated the
integrity of our games. They have been informed that they are no longer
welcome to play on our site. In addition they were disqualified from events
in which their unfair play affected the outcome. While we appreciate your
vigilance in bringing this case to light, unfortunately you did not advance
into the money due to the disqualifications. However, we have refunded your
buy-in of $3.40 for Tournament #308808962 so that you will not have been
affected monetarily by their cheating.
The integrity of the games at pokerstars is of paramount importance to us
and we will not abide unfair play in our games. We work hard to police our
games to assure our players of a fair, secure place to play. In the rare
cases where violations of our Terms of Service have occurred we make sure
that any players affected are compensated appropriately.
Please accept our thanks for your timely report and continued play here on
PokerStars. Please do not hesitate to let us know any time we can be of help.
Regards,
Teymour
Poker Specialist
PokerStars Support Team
First allow me to apologize for the delay in responding to your report. This
particular case was quite involved and more time than usual was required for
the review.
We have concluded that the play of 'nic1215' and 'Rocky252010' violated the
integrity of our games. They have been informed that they are no longer
welcome to play on our site. In addition they were disqualified from events
in which their unfair play affected the outcome. While we appreciate your
vigilance in bringing this case to light, unfortunately you did not advance
into the money due to the disqualifications. However, we have refunded your
buy-in of $3.40 for Tournament #308808962 so that you will not have been
affected monetarily by their cheating.
The integrity of the games at pokerstars is of paramount importance to us
and we will not abide unfair play in our games. We work hard to police our
games to assure our players of a fair, secure place to play. In the rare
cases where violations of our Terms of Service have occurred we make sure
that any players affected are compensated appropriately.
Please accept our thanks for your timely report and continued play here on
PokerStars. Please do not hesitate to let us know any time we can be of help.
Regards,
Teymour
Poker Specialist
PokerStars Support Team