Problem with pokerstars

sofren

sofren

Enthusiast
Silver Level
Joined
Jun 22, 2016
Total posts
70
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0
Hello guys l have one problem with pokerstars. When l try to transfer funds to my friend the pokerstars show me this "We are unable to approve you request to transfer funds. Please try again later or contact the player you are sending funds to for comfirmation as to when you transfer can be submitted.
I don't know where is problem, l can transfer to some other player but when l try to send my friend the pokerstars show me this.
Also he have a problem when try to open 888 poker. When he open 888 Poker they show him: "Unable to connect. Please try again later or contact member support". He have windows xp maybe problem is with this l don't know.
If someone know solution pls answer to this thread.
I also apologise if l send this thread in wrong place.
Thank you, and help pls.
 
L

ludomaniaco24

Rock Star
Silver Level
Joined
Jul 31, 2016
Total posts
235
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Ask star support but make sure you do not have multicuentas
 
OzExorcist

OzExorcist

Broomcorn's uncle
Bronze Level
Joined
Aug 6, 2007
Total posts
8,586
Awards
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Chips
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If you can transfer to other players on Stars then it's most likely not a problem on your end.

It might be your friend hasn't passed their identity checks or has some other problem with their account, best check with them, and/or get them to check with support what the problem is.
 
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