It seems you are allowed only one account on the whole network.
That is my difficulty. I have an account at Bet365, which used to be part of their network and has since moved across to Ipoker.
Micrograming`s systems apparently still list me as an account holder even though I no longer am.
Be interesting to see how long their support take to reply to an email. I`ll keep you posted.
OK, they fixed it pretty swiftly.
Their system won`t let me have my free $10, because it still reckons I have an old account, but at least I can play now.
Odd how restrictive their system is about multiple accounts. Other networks allow an account at each site, but this one can apparently only tolerate one per person on the whole network.
The truth is....You can have an account on every single site that Microgaming Offers including going after the bonus programs on each site. You must use the same account information on each site.
The reason you may be having trouble with the $10 Free...is because PokerTime was rolled out as an alternative to Royal Vegas Poker (no longer takes US players) and anyone that had a US Account at Royal Vegas was rolled over to PokerTime (both are owned by Fortune Lounge Group--which also owns 7 Sultans and 9 Online Casinos).
Im pretty sure, unless they have a specific restriction that I have not seen, that you can belong to another Microgaming skin and still get the $10 Free on PokerTime
Are you sure ? Their support guy never explained any of that.
Also, I never had a Microgaming account anywhere other than Bet365.
The 10$ freebie doesn`t bother me, though. I deposited and doubled my money quite quickly. The games seem pretty soft there.