Sportsbetting blackjack casino

This isn't poker but it's still a site i play poker on. Sportsbetting. Has anyone ever had or played the blackjack turnys? Am I the only one when I start to place in the money everything freezes then money either gets taken it gives me a hit when I don't want one and end up losing everything. I've deposited 2000 in a week multiple emails never refunded a dime. I have multiple videos I started recording to show them also