PokerStars - VIP Steps United Kingdom Beta Test
Original post - forumserver.twoplustwo.com/showpost.php?p=47962241&postcount=1
From 2+2 Dylan
Today, we have begun inviting players in the United Kingdom to opt-in to a one month closed-beta testing period beginning September 1st of a new VIP Reward mechanism called VIP Steps. On October 1st, the VIP Steps system will go live for all of the UK and on January 1st, we expect the VIP Steps reward mechanism to be rolled out globally which will replace the current method FPPs are earned.
VIP Steps are a new way of earning FPPs by completing a Progress Bar that will be displayed on the table and in the lobby. This progress bar will show players how close they are to completing their next VIP Step and how many FPPs they receive each time that they complete a VIP Step. Instead of linearly earning FPPs in the background, FPPs will be released upon completion of the progress bar at the table. One of the primary purposes of Steps is to surface VIP Rewards to players so that there is a more intuitive relationship between playing and earning FPPs. The visualization is a key component to this. We expect this to be a more engaging method for players to earn and understand their rewards. The Steps are designed so that most players can complete a Step in a typical session or two and will thus have something to play for in any given session.
VIP Steps will also help players track their progression towards maintaining and increasing their status in the VIP Club by showing how many Steps are needed to either maintain or progress to the next tier. The Steps progress bar will also display notifications when approaching a new VIP Status, and alerts when risking loss of VIP status due to the end of the month approaching. Players will be able to customize whether you want to see these notifications or not. At the end of the month for monthly statuses, and end of the year for Supernova+ VIP statuses, players will receive 50% of the prorated value of their incomplete current Step.
The 50% prorated value for an incomplete Step was not designed as a means to reduce rewards, but rather to improve player engagement with VIP Rewards and incentivize players to complete their Step at the end of the month. The values of the Steps are configured with the understanding that not every player will complete their last Step and earn its full reward. Given our commitment to keep 2015 VIP Club Rewards unchanged, for the 2015 United Kingdom implementation players will receive the full 100% value, and will thus earn either the same amount of FPPs, or more, than in the current UK VIP Club. VPPs requirements for monthly and annual statuses are not affected by VIP Steps for the UK implementation.
There will be some bugs and issues with the VIP Steps progress bar that launches in beta form on September 1st. We will be striving to fix these as fast as possible, and we also have future plans to add more exciting features to the progress bar which we expect will improve player awareness of their rewards, especially among casual players. If you’re outside the UK and curious, below is a screenshot tutorial of the expanded view dropdown of the progress bar.
We have set up a dedicated inbox to address any questions or issues with Steps, so you are welcome to contact us: www.pokerstars.uk/vip/steps (http://www.pokerstars.uk/vip/steps). We will be monitoring 2+2 for feedback, however, our main method of communicating updates and improvements during the beta period will be in a post on the PokerStarsBlog which will be updated regularly. We will update this TwoPlusTwo post with a link to the blog when it is up and running.
Finally, we understand that players are eager to hear what changes may be coming for 2016. We continue to evaluate and expect to be able to announce changes in October.